Cranney Home Services
Regional · 33 Cherry Hill Dr, Danvers, MA 01923, USA
Their work
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Call (978) 733-7623Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- A+ BBB ratingAccredited business
- 815 reviews in the last 6 months
- 30 customer photosOf completed work
- Active on 1 platformBest Pick Reports
Highlights
- Fast dispatch — urgent leaks handled same day
- Clear explanations — techs walk through findings and options
- Multi-trade coverage — plumbing, HVAC, and electrical in one company
- Respectful work — recent installs mention cleanup and care
- Pricing — some June reviewers say charges were too high
- Follow-through — one water-test customer says results never came
- Comeback repairs — one boiler fault returned after a $900 fix
Nearly 4,800 Google ratings tell you the first useful thing about Cranney Home Services: this is a busy Danvers company homeowners use across multiple house systems, not just one niche. A June customer who had used them for plumbing, electricity, and heating summed up the appeal in one line — “they do everything” — and that broad coverage shows up again and again in current jobs. The recent pattern is speed plus explanation. June reviews describe same-day help for an urgent plumbing leak, a leaking bathroom pipe quoted and repaired efficiently, a toilet problem diagnosed quickly, a water heater installed, a rusted outlet repaired before it got worse, recessed lights added in a kitchen and closet, and a full central air-conditioning system replaced with care for the home. The work is not all emergencies, either; there are also annual HVAC service visits, plumbing inspections, water-filtration planning, and a multi-day electrical upgrade in a 90-year-old house. Many of the stronger reviews linger on the same detail: technicians explained what they found, talked through options, and answered questions instead of rushing through the visit. Google shows 4.8 stars from 4,796 ratings, BBB lists the company as accredited with an A+ grade and 5.0 stars, and the recent review stream is heavy enough that a handful of lucky jobs would not be carrying the score. Before you call, pin down price first, then follow-through. One June plumbing customer said a very short visit cost too much, another said a $900 boiler repair did not hold two weeks later, a 4-star review says water-testing results for a whole-house filtration proposal never came back, and an HVAC customer said an add-on was installed wrong and calls were not returned. Those are specific enough that it is worth asking for the diagnosis, scope, total cost, and callback plan in writing before work starts. Cranney makes the most sense if you want one company you can keep using for plumbing, HVAC, and electrical as the house throws different problems at you. Before booking, confirm which trade is coming, whether the visit is diagnostic or repair-only, and how return visits are handled if the first fix does not solve it.
Read the comments
Most recent comments
- 5.0Jun 27, 2026
So happy to have found this company! They've helped us with plumbing, electricity, and heating needs, and been wonderful every time. Most recently, Nick L. did excellent, prompt, thorough work and was incredibly friendly and helpful.
— Bethany HarrisView on Google Reviews ↗ - 1.0Jun 27, 2026
The plumber was great! Very nice and polite. Price was outrages. He literally turned a knob less then 15 min. Will not be calling this company again
— Bernadette HinesView on Google Reviews ↗ - 4.0Jun 27, 2026
Marco inspected our plumbing and took a water sample for testing. We are thinking about a whole house filtration system but have never heard back with the results from 5/29.
— Laurie DicksonView on Google Reviews ↗ - 5.0Jun 26, 2026
Great great service. Technician was extremely pleasant and personable. He took the time to explain everything as he went along. Kept me apprised on what he found and made reasonable suggestions for the future. So glad I opted to call Cranney.
— Patricia GrimesView on Google Reviews ↗ - 5.0Jun 26, 2026
Great service. Very professional. Hard workers. Highly recommended.
— Vanessa TorresView on Google Reviews ↗
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Update history
Re-analyzed rating 4.1 → 4.3
- behind the score: Pricing — some June reviewers say charges were too high
Added 895 new comments, added 30 new photos, re-analyzed rating 3.9 → 4.1
- behind the score: Pricing complaints — recent reviewers say some visits felt overpriced