Verified record
Platinum Plumbing, Heating & Drain Cleaning is a residential plumbing, heating and air conditioning service and repair company serving Danvers and nearby North Shore towns, by its own description. Customers deal with Rob, and some have been calling him for years: a July 2022 Google reviewer said he had been their go-to since 2014, across homes in Winchester and Reading, and a September 2023 reviewer said they had used the company for more than 20 years. The recent jobs are quick fixes and comfort calls. In a June 2026 Google review, a customer who had botched a garbage disposal install said Rob squeezed in a same-day service call, had everything he needed on the truck and had it fixed in no time. A July 2026 Angi review credits Rob and his crew with making the extra effort to get the customer's AC working again that summer, mentions a furnace installed 20 years earlier that had given no problems, and says the basement was left cleaner than he found it. One August 2026 Google review calls him responsive to calls and texts; another says he came out within a few days of the first call and charged a fair price. In a March 2023 Google review, a customer said Rob replaced the original copper drain pipe under the kitchen sink and dishwasher with PVC without damaging a recent remodel, and was up-front about the cost. A June 2021 Angi reviewer had him replace a gas water heater after earlier faucet work, and a November 2020 Angi reviewer said he arrived about 30 minutes early and swapped a faucet in roughly 20 minutes. Angi shows 4.9 stars from 94 ratings and Google 5 stars from 14. The company's website gives licence numbers 15194 and 26688.
Rob is responsive to calls and texts, very knowledgeable, and a quick worker. He's my go to plumber.
Rob is a nice guy, very happy with the work at a fair price. Would highly recommend. Came out within a few days of initial calll
Rob and his crew at Platinum Plumbing were extremely responsive, and clearly made the extra effort to get my AC working again this summer! Over the years we have had several jobs with them / including a furnace 20 years ago, which has given us zero problems. I swear that Rob left my basement cleaner than when he got there! Each time we get a fair price and great communication. While my first choice is to not need a plumber at all, when I do need one, I am glad I can call Platinum!
Huge thanks to Rob from Platinum Plumbing for being able to squeeze in a service call same-day after I tried to self-install a new garbage disposal and mucked it all up. He was prompt, straight-forward, had everything he needed on the truck and had us fixed up in no time at all. Definitely would call again if needed and would recommend!
They were very thorough with what they did, great job!
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1 change recorded — last scanned Sep 8, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Platinum Plumbing Heating and Drain Cleaning. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Languages
Languages
Transparent diagnostics5.0
Same-day and weekend calls for burst pipes and lost heat5.0
Broad plumbing and HVAC range5.0
Repeat, years-long customers5.0
Water heater and boiler installs5.0