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Thompson Works Plumbing and Heating

Local business · 80R Holten St, Danvers, MA 01923, USA

4.1(11)
Plumbingplumbing repairwater heater installation

Their work

17 photos

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Call (978) 836-5362Visit websiteSee on Google

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Verified record

License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Massachusetts registry ↗

Highlights

  • Neat, clean reputationrecurs across Google, Nextdoor, and customer reviews
  • Spotless review record5.0 average across a dozen Google ratings, no negatives
  • Veteran owner-operatorself-reports 25 years as a master plumber
  • New on Angiprofile has no reviews there yet
  • Modest review volumeabout a dozen ratings total so far

Thompson Works Plumbing and Heating runs out of Danvers, and the calls it takes are the everyday plumbing and heating kind — water heaters, dishwashers, drains, and the occasional heating job — across the North Shore towns it lists, from Beverly and Peabody to Salem, Lynn, Lynnfield, and Middleton. Justin Thompson, who says he's spent 25 years as a master plumber, runs the business himself. The word that keeps showing up, whether it's a Google review or a Nextdoor mention, is neat. Neighbors on Nextdoor call him a licensed plumber known for "Neat, Clean, Quality Work at an Honest Fair Price," and a separate customer account describes him disconnecting and reinstalling a dishwasher for less than a big-box store would charge. Google backs that up with a flat 5.0 average across a dozen ratings, and there isn't a single negative review anywhere in the record. There isn't much to flag, mostly because there isn't much yet to go on: the Angi profile is new and carries no reviews, and beyond Google the online history is still thin — a dozen ratings, not hundreds. The pattern is consistent, but it's a short one. For the routine, need-it-now jobs — a water heater that quit, a dishwasher hookup, a stubborn drain — this reads like a small, owner-run shop that shows up and leaves things clean. For anything bigger, it's worth asking for a couple of recent references and confirming current licensing before signing on.

Read the comments

Most recent comments

  • 5.0Jan 11, 2026

    Excellent!

  • 5.0Dec 1, 2025

    We had an emergency plumbing situation over a holiday weekend, and not only was Justin up for the task, but he handled it with incredible professionalism and expertise. Very accommodating and friendly; he diagnosed the problem, ensured it was fixed properly and thoroughly, and cleaned it up as well. Absolute highest recommendation, would 100% call him again!

  • 5.0Sep 4, 2025

    Great experience with this company and Justin in particular.<br>They showed up in a pinch and did exactly what needed to be done.<br>I recommend this business 100% and will be calling them again.

  • 5.0Sep 3, 2025

    Responsive and knowledgeable. A family-run business that I will use again for future work!

    Meghan BourgoineView on Google Reviews
  • 5.0Jun 6, 2025

    Justin provided us with the best service even though we needed more work done. He stayed and completed everything.<br>He even fixed my Dishwasher making it all level- call Justin today

Specializes in

Plumbingplumbing repairwater heater installation

Also offers

HVAC / Heating & Coolingdishwasher installation

Service area

Beverly, MABoston, MACambridge, MADanvers, MAGloucester, MALynn, MAMedford, MAPeabody, MASalem, MASaugus, MA

Languages

English

Update history

  1. Added 11 new comments, added 17 new photos, established rating 4.1

    • behind the score: New on Angi — profile has no reviews there yet

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