Thompson Works Plumbing and Heating

Thompson Works Plumbing and Heating is close to a one-man-brand operation out of Danvers — nearly every review names Justin Thompson directly, and the pattern across eleven five-star Google reviews is remarkably consistent: he shows up, does the job right, and treats the problem like it's his own. The specifics back that up. In a review from December 2025, a customer described an emergency plumbing call over a holiday weekend that Justin handled with professionalism and a thorough diagnosis, cleaning up afterward. In a 2025 review, another customer wrote that when their water heater failed in the dead of winter — leaving them, a spouse, and a newborn without hot water for days while other plumbers wouldn't return calls — Justin came through, calling him professional, hardworking, and reasonable. Other 2025 reviews described him staying to finish extra work beyond the original job, including leveling a dishwasher, and using him specifically to disconnect and reinstall a dishwasher at a lower cost than a big-box retailer would charge. The company's own site says it's run by Justin Thompson as a master plumber, with the business going back 25 years and a service area stretching from Danvers and the North Shore down into Boston and Cambridge. Its Angi profile lists plumbing and water heater work with free estimates. The written record so far spans about eight months, so it doesn't yet stretch back years — worth asking about current scheduling given how in demand a one-name operation like this tends to get.