Verified record
CRS Inc., short for Commercial Refrigeration Specialists Inc., is a North Billerica, MA company that describes itself on its website as a family owned and operated heating, ventilation, air conditioning and refrigeration company established in 1979. Its BBB profile describes heating, air-conditioning and refrigeration sales, service and installation for commercial clients. The Better Business Bureau grades it A+, and it holds 5 stars from 5 Google ratings. The work customers describe is commercial refrigeration. A June 2026 Google review says CRS has kept the reviewer's large walk-in cooler running for decades, and calls them a bit far away but well worth it. In a March 2024 review, a walk-in cooler went down and CRS came in a reasonable amount of time, fixed it super fast and had the business back up and running before dinner service. A 2022 review called them the best for ice machine and refrigerator repairs and maintenance for commercial restaurants. In an April 2025 review, a customer thanked Kaylee, Lori and Kim for customer service. The company's website lists free estimates and 24/7 emergency service.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from CRS Inc. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
We have been using CRS for years. Their service and workmanship is second to none! They are a bit far away, but well worth it. I trust them completely! They have kept our large walk-in cooler running for decades!!!
Truly exceptional customer service, thank you to Kaylee, Lori and Kim
We had a walk in cooler go down CRS came in in a reasonable amount of time fixed it super fast and got us back up and running before dinner service cannot recommend them enough!
The best for ice machine and refrigerator repairs and maintenance for commercial restaurants
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Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Sep 25, 2026.
Prompt arrival4.9
Same-day emergency response4.6
Prompt response4.6
Commercial experience4.3
61 permitted projects3.1
Solar ownership or power purchase agreements2.9
Responsive communication3.8