Verified record
D.R. Howard is a Saugus, Massachusetts plumbing and gas-fitting company that's been at it long enough to build a real permit history — BuildZoom's records show 93 logged projects, and the Better Business Bureau lists 37 years in business under Doug Howard. The strongest signal on record right now is a recent Google review calling the company the best pick for commercial plumbing work, and Google shows a perfect 5-star average, though only two ratings have come in so far. BBB shows no complaints or rated history, but that mostly reflects BBB not having enough information to weigh in either way rather than any negative mark. One thing worth asking about directly: BuildZoom's own listing shows Massachusetts plumbing license #2915 under two different expiration dates — one in 2026, one back in 2016 — plus a separate inactive Newton entry under that same number. None of that has been checked against the state registry, so it's worth confirming current license status before booking. For a business with this much permit history behind it, the online review trail is still thin — worth pairing with a direct reference check if the job is a big one.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from D. R. Howard Inc. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Best commercial plumbers
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2 changes recorded — last scanned Sep 9, 2026.
Complex old-house repairs4.4
One customer's used them for 40-plus years4.2
Technician praised1.6
142 projects, family-run since 19813.0