Brandano Plumbing & Heating

Brandano Plumbing & Heating is a Malden, Massachusetts plumbing, heating and gas-fitting outfit that's been under Michael Brandano's name for decades — Better Business Bureau records list it as in business since 1990, and long-time customers describe using the family business for repairs spanning nearly two decades to well over thirty years. Its Massachusetts plumbing license is active, verified against the state registry. The reviews with the most detail describe water heater work. In an April 2023 review, a homeowner described Shawn M. replacing a worn-out water heater and redoing a previous installation that had been "an absolute mess," calling the work superior. In a February 2026 review, a business owner who'd already paid two other plumbers to fix a leak — only to have it recur both times — called Brandano as a third opinion; the technician diagnosed the actual cause on the spot and the fix held for months afterward. On BuildZoom, the company ranks in the top 4% of Massachusetts contractors across 422 permitted projects, mostly plumbing. Two things worth knowing: in a 2024 review, a customer who'd hired Michael Brandano to replace a hot water heater said the work itself was done well the next day, but the company failed to schedule the permit inspection needed to close it out, requiring months of the customer's own follow-up with the town. And in June 2026, the most recent review on file, a reviewer said a company driver blocked their driveway and was told to just deal with it when they called to complain. Its own website reports 24 years in business, a figure that doesn't match the BBB's 36-year record. A reasonable call for plumbing repairs and water heater work, especially given the verified license and the long-tenured reviews — just confirm who'll handle permit closeout and follow up if the paperwork goes quiet.