Derry Appliance Repair LLC is a residential appliance repair company based in Derry, NH, serving the greater Manchester area including Derry and Londonderry. Led by technician Fred alongside a second technician, Matt, the company repairs refrigerators, ovens, dryers, washers and dishwashers and backs its work with a six-month parts-and-labor warranty, per its own website.
The track record spans 818 reviews since 2021 across six platforms, anchored by a 5-star average from more than 1,400 Google ratings, and none of the 102 reviews posted in the last six months report a negative experience. Recent and older reviews describe the same pattern: technicians who quote and explain the repair cost before starting work, and who say plainly when a repair isn't worth it rather than push an unnecessary job. One recent review describes a technician finding a washing machine's tub wall too worn to justify fixing; in an August 2025 review, another recommended replacing a nine-year-old washer/dryer unit instead of repairing it.
Scheduling is described consistently as fast and flexible — a canceled slot let the company arrive the same morning for one customer, and an April 2026 review describes next-day service; in a 2023 review, a technician was on site the evening after a Monday-night email request, and a 2024 review describes a booking within three to four days. Several reviewers are repeat customers who returned years apart for a different appliance: one recent review describes calling Fred back a second time, first for a washing machine and then a stove, and the same April 2026 review describes returning after six years, having first used the company for a refrigerator repair; a December 2025 review likewise describes a second use of the company. Reviewers also describe the office staff as responsive when scheduling, and technicians are consistently described as punctual and clear about the diagnosis before any repair begins.
The reviews on file show no complaints about pricing, workmanship or scheduling. The one recurring theme worth noting before booking is that a technician will sometimes recommend against a repair rather than perform one — an assessment of the appliance's condition, not a service issue. For refrigerator, washer, dryer, oven, dishwasher or ice maker repair in the greater Manchester, Derry or Londonderry area, the one thing worth confirming directly is whether a same-day or next-day slot is available, since reviewers describe that varying by circumstance.
