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Derry Appliance Repair LLC repairs major home appliances for homeowners in Derry, Londonderry and the greater Manchester, New Hampshire area. The technicians most often named in reviews -- Fred and Matt -- handle refrigerators, washers, dryers, ovens, dishwashers and ice makers. The pattern across dozens of reviews is consistent: the technician arrives on time, explains exactly what's wrong before touching the appliance, and quotes the repair cost upfront. One customer noted the final price matched the original estimate exactly, and several others specifically praised the lack of any upselling. A recurring theme is honest, no-pressure diagnosis -- including telling customers plainly when an appliance is too old or too far gone to be worth repairing rather than performing an unneeded job. The company carries more than 1,400 Google ratings averaging five stars, and the reviews on file here run from a same-day September 2026 call back to jobs from 2021, with 103 reviews in just the last six months and none negative. Response time comes up often: several customers describe emergency refrigerator issues resolved the same day or an appointment moved up on short notice, and one reviewer had a fridge diagnosed the evening after first contacting the company, with the repair finished within days once the part arrived. A meaningful number of reviewers are repeat customers, returning years apart for a different appliance and naming the company as their default call going forward. There's little in the record to flag before booking -- no negative reviews appear in the last six months or anywhere in the broader history quoted here, and the same names recur across years of consistent service. Worth knowing: New Hampshire does not license appliance repair as a trade, so there's no state registry to check credentials against here the way there is for plumbers or electricians. For anyone in the Manchester, NH area needing a major appliance fixed rather than replaced, the record points to straightforward diagnosis, upfront pricing and repeat business built over several years.
Fred answered all of our questions and explained what and why he was doing.
Very professional and punctual, problem identified and offered a multiple solutions to problem. When calling for an appointment spoke to a real person, not AI, and they were very knowledgeable taking information about the issue we were having.
Excellent! I can not say enough positive things about this company. A plus work and responsiveness.
Fred was fantastic as always. Arrived promptly, diagnosed the issue with our oven. Informed me of the repair cost before proceeding with the repair. Had the part with him. Oven was fixed the same day. Also, the office help is extremely professional and personable. I highly recommend Derry Appliance.
The best appliance repairman, I have ever had. Diagnosed the problem in about 15 minutes, identified the problem, ordered the necessary part, repaired the electrical problem that caused the short and saved me from having to purchase a new appliance. A pleasure to do business with. In addition saved me 4k. If you need an appliance repaired call Derry Appliance Repair.
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1 change recorded — last scanned Sep 2, 2026.