DiFlumeri Tile

DiFlumeri Imported Tile & Marble is an Everett, MA showroom where the same names keep coming up across five years of reviews — Lisa, Tony, and Basilio DiFlumeri — for walking homeowners through tile and stone selection and then doing the installation themselves. The company's own site says it has been open since 1988; BBB's business record instead lists a 1972 start date, incorporated in 1981, so the exact history is worth asking about directly. The recurring theme in the reviews is how hands-on the staff get with a project. In a 2025 review, a customer described bringing in a single tile to be cut to a precise 4.5-by-20-inch size and having it ready the next day for a custom shelving job. In a 2022 review, a customer credited Lisa and Tony with installing a new kitchen backsplash along with a fireplace hearth and surround, calling the finished work an artisan's. Another 2022 review described Lisa helping pick tile for both a kitchen remodel and a new master bathroom, calling her responsive and proactive throughout. A 2021 review described the staff stepping in to help redesign a shower niche a previous installer had gotten wrong. Google shows a 5.0-star rating from 20 ratings, and the Better Business Bureau gives the company an A+ grade. A 2024 review calls it a family-owned and operated business, which lines up with BBB's own description of a family-run, three-employee operation. There's nothing negative on record — no complaint, no unresolved issue — and the two most recent reviews, from March 2026, keep the same thread going: one calls the staff "incredibly knowledgeable, patient, and genuinely invested," the other praises the supply and communication. The one thing worth confirming directly is how long the business has actually been operating, given the two different start dates on file. Otherwise, this reads like the right call for anyone who wants more than a self-serve tile aisle — someone to sit down with, work through material and design choices, and get a precise custom cut when a project calls for one.