Domination Plumbing and Heating

Domination Plumbing and Heating describes itself as a family-run business providing residential and commercial plumbing, heating, air-conditioning, gas, sewer and drain services in central Massachusetts. The site says Domination Home Services opened its doors in 2020; its structured data gives 2019. On Google it holds 4.8 stars from 375 ratings. Its Massachusetts plumber license, number 16857-PL-M, is active on the state registry, with Dominic Arsenault as the holder of record. A recent customer whose sump pump stopped during a major rain storm said Domination had a new pump installed by 10am the next morning. A recent customer whose heating system broke down said they installed a complete replacement system and left the house spotless. Zach installed a new dishwasher for a recent customer. A recent customer with sediment coming in from a well said the job was completed in a couple of hours, days sooner and hundreds of dollars less than other companies they had called. A 2026 customer with no heat said two plumbers found the heating problem and replaced pipes in a crawlspace under the kitchen, and that the heat was back the next day. A 2025 customer whose water heater failed said Domination came out within 2 hours and quoted $777, after another company had quoted almost $3,000, then installed it the next day. A 2025 customer who lost heat and hot water said they installed a completely new system and did not leave until 12:30am when the job was done. A 2023 customer said Jeff and Kyle replaced the leaking section of a cast iron steam heating pipe and cleaned and serviced three water boilers. A recent customer said a third-party plumber contracted with Domination cleaned out a drain, and the same issue had arisen again barely one month later. A 2026 customer said a visit for a clogged drain left a bill of almost $400, a drain that was still clogged and a mess in the basement after a pipe was cut. A 2024 customer said Domination came to quote a new furnace for one of their units and shut down the tenants' furnace on what the customer called a false safety claim. A 2024 customer wrote that Dominic "Showed up intoxicated and tried to fight my husband". A 2023 customer said Domination removed an oil tank, installed the pipes for the new one backwards, and that Dominic refused a refund.