Verified record
DrainPro Corp. is a Middleton-based sewer and drain cleaning outfit that's been running since 1996, offering video pipe inspection, electronic pipe locating, high-pressure water jetting and trenchless sewer pipe replacement across a wide swath of towns north of Boston — Beverly, Peabody, Woburn, Melrose and more. The Better Business Bureau rates it A+, with Scott M. Goldstein listed as its president. The two written accounts on Google tell a rougher story, and both center on the same person. In a January 2026 review, a customer said Scott — described as the owner — tacked on several extra charges after a clogged-line job, then became irate and hung up on them when they called to go over the bill, telling them never to call again. A separate, mid-2025 review described witnessing a man believed to be the owner cut someone off in traffic and get out to confront them — the reviewer was explicit that it said nothing about the quality of the work itself. Google's own rating for the business sits at 3 stars across 10 total ratings, notably higher than what those two accounts alone would suggest, so there's more to the record than what's quoted here. Given the billing complaint specifically, it's worth getting a written estimate before the job starts and going over any add-on charges before the crew leaves.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from DrainPro Corp.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
Scott - owner of the company came out for a clogged line. When he finished after about an hour, he tacked on several extra charges. When I called two days later and asked to go over the bill with him, he became irate, was yelling at me, told me never to call them again and hung up on me! He is EXTREMELY rude. I'll NEVER use Drain Pro again. There are others out there. Call them instead.
Just watched this guy cut someone off in front of me, get out of his vehicle at the light, flip the car off and challenge him to a fight. Pretty unsettling. Guy clearly has anger issues. His photo is all over website so assume he's the owner. Can't testify to work but would hate to get in a disagreement with him.
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1 change recorded — last scanned Aug 15, 2026.
Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Broad plumbing and HVAC range5.0
Rapid response5.0
Repeat, years-long customers5.0
Leak traced and repaired same day3.9