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Drainworks Plumbing & Septic LLC is a Colchester outfit that describes its work as plumbing and septic service, "water-in to water-out of your home," and says it has been in business for 9 years. On Google it holds 4.8 stars from 1,386 ratings. Its Connecticut plumber license, PLM.0288824-P7, is active on the state registry, with Drainworks Plumbing & Septic LLC as the holder. A customer said they fixed a jacuzzi shower after two other plumbers said they don't do jacuzzi. A customer whose parents bought a camper said the septic tank was full and leaking and the company came out quickly. A customer buying a house had the septic inspected and pumped and said they were on time. One customer had a well cover put on and a whole-house water filter installed. A customer with a 100-year-old home called them about a complicated drain issue. One customer was quoted between $1,300 and $2,000 to replace a kitchen faucet, then paid a different local company $160. A customer who needed a kitchen drain unclogged objected to paying a $99 service fee before knowing the total cost. A septic customer said the standard price includes 12 inches of digging, with an additional $65 tacked on after that. A customer who called them back for a second job was quoted $14k and got quotes for half that from two other plumbing companies.
Great Company. Reliable and provides the highest level of quality. Highly recommend.
Speedy response time while I was having an issue, honest group of guys. Abe was professional, knowledgeable and down to earth. I’ll call drain works every time I need service.
With all the positive reviews, I just have to share this. We called them to our house to replace a kitchen faucet. Easy job. They quoted us between $1300 and $2000 to replace a faucet. The cost of their faucet that they offered for us to buy was $700.00. We used another local company and they charged us $160.00 and it took them half an hour. The cost of replacing a simple kitchen faucet should not cost what they quoted us. We definitely will never call them again...
Totally professional. Had 2 other plumbers say we don't do jacuzzi. I even paid for one to use AI to find the part I needed to order. Heck no. These guys fixed the shower and I'm so happy!!😎
Absolutely amazing service! Highly recommended! Sam & Alex were both extremely knowledgeable and super friendly. I think I just found my new plumbing service company. On top of all of this the pricing was very fair!!
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1 change recorded — last scanned Oct 30, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Drainworks Plumbing & Septic LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$270 – $660
Typical plumbing job around $470
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A free valve fix5.0