Eastwind Design & Build LLC

Eastwind Design & Build LLC is a Marblehead design-build contractor run by Benjamin Pyburn, and its Massachusetts Home Improvement Contractor registration, number 181286, is registry-verified and active in the company's own name. The business has been trading since February 2015 and is registered as an LLC with the BBB listing a single employee — the shape of an owner-run outfit that subcontracts trades rather than a company with crews on payroll. The BBB also gives it an A+ rating, though it is explicitly not a BBB-accredited business; those are two separate facts and only the first says anything about its file. What the record actually shows is the work. Twenty-one permitted projects sit against the company, all of them in Marblehead itself, and they are not small: a new house on Nanepashemet Street permitted in 2024 at $1,414,999, a 2021 rear addition on Chestnut Street that added a third-floor master suite and relocated the stairway, kitchen and bathrooms at $170,000, and an $87,000 interior renovation on Laurel Street in 2022 covering cabinets, vanities, fixtures, flooring, heating, cooling and wiring. The typical permit runs about $33,750, so the range spans single-room renovations up to ground-up construction — and it is concentrated entirely in one town, which suggests a contractor working on local referral. What is not here is any customer voice. Neither the BBB file nor BuildZoom carries a single review, so nothing in the record speaks to how the projects felt to live through, how change orders were handled, or whether schedules held. The '93' shown on BuildZoom is a score that platform computes from licence and permit data, not customer sentiment, and should not be read as a rating. Eastwind is a reasonable call for a substantial Marblehead renovation or addition, where the permit trail is real evidence of capability at that scale. Because there is no review history to lean on, ask for two or three recent local references you can call, confirm HIC 181286 against the state registry yourself, and get the payment schedule and change-order process written into the contract.