EDWARD J GRIFFITH WOOD FLOORS

Edward Griffith Wood Floors stole our deposit. He never did the work we hired him to do. He took our deposit and stopped returning phone calls. DO NOT HIRE ED GRIFFITH (I only gave 1 star because the system would not let me leave zero stars)

He stole the deposit! I am a designer and hired him for a job and he made off with my client's deposit. DO NOT USE HIM.

Edward was great! He returned calls promptly and was super reliable. His comminication was great. His pricing was very fair and the work he did was beautiful. It looked like a different house when he was done! From dull, faded and worn to gleaming hardwood!

We own a historic home in Acton, and decided it was time to update the first floor with some new hardwood. Our home was originally built in ~1850 and had gone through several rehabs in the 19th and 20th century. The result of this piecemeal work was that each room on our first floor was on a different level, and these rooms were connected by a series of poorly designed transitions featuring a random collection of remnant carpet and tile. We wanted to tear all of this out, level the floors, and finally have a nice, even, single-level first floor tied together beautifully with high-character flooring. Our first call was to a local flooring store specialist who gave us the following terrifying assessment: the structure of the home was too old and the scope of the work was too great for him to even give us an estimate, so he politely declined to even get involved. It was in this nervous and anxious state that I reached out to Ed, who brought in his crew to do a full evaluation and put me immediately at ease. I knew exactly what I wanted in our home, and Ed listened carefully, paying specific attention to each of my many requirements. Unlike our first estimator, Ed and his team developed a plan to tackle the most challenging aspects of my project. He provided me with a fair and reasonable estimate, and highlighted the areas where there were some "unknowns" - where costs might run over due to surprises revealed during teardown and reconstruction. As Ed and I had expected and discussed, there were a LOT of obstacles on this project - some of the construction choices made by the previous rehabs made it necessary to reframe and rejoist the floors in the dining room and back hallway. Although this did represent additional expense, Ed was up front and honest with me about this expense, and presented me with alternative less-expensive options if I wanted to proceed differently. In the end my wife and I realized that we had a true professional working for us, and that our project must be "done right the first time" or we would never be truly satisfied with the result. It was in these challenging moments when it was obvious that Ed was the right man for our job. Imagine standing in your kitchen and staring down into your basement, because the dining room floor has been completely removed. In a moment like that, you want someone you really trust running your job - for me, Ed was and remains that guy! In the end, the project was completed on time and on budget for the original scope of work requested. Additional work requested was achieved quickly and on a reasonable budget - the total cost of the project including change requests was just about what we had expected to pay in the beginning. In total our project cost $26K - about $7.5K of that was spent on the actual hardwood flooring itself, which I purchased and paid for separately from a retailer specializing in antique floors. In the end, I paid Ed about $18.5K for the following list of work, which includes both his labor and materials: - Tear out ~1200 sqft of carpet, tile, and linoleum flooring - Remove several layers of unnecessary subfloor totaling perhaps an additional 1500 sqft - Complete reframing and rejoisting of dining room and back hallway, totaling perhaps 800-1000 sqft of complete rebuild - Leveling of entire first floor after rejoisting using fresh plywood subfloor Installation of 1200 sqft of solid hardwood floors using both glue and staples ("earthquake proof!") - Rebuild and refinish 4 wooden steps leading to our garage - New baseboards installed throughout first floor - A series of miscellaneous small "finishing" projects - replacing sheet rock, cutting a new door and rehanging it, replacing some door trim, replacing one carpeted step in the dining room, etc. In addition to this work, Ed and his crew helped us with a few minor "favors" at no expense - helping us remove and the reinstall our washer/dryer, helping us throw away a piano we no longer wanted, etc. Aside from his work, I found Ed and his crew to be pleasant to work with - friendly, fun, honest, and easy to share a laugh. It made the whole experience much more positive overall and my wife and I were very comfortable having all of them in our home. I definitely will be hiring Ed for more work in the future. Thank you!

Ed did a great job. He accommodated our schedule, arrived exactly when he said he would, and the job was completed on schedule.. A no-nonsense guy without the hype who takes pride in his work and having a happy client. Our floors came out great.