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JET Plumbing
Water heater delivered and installed the same day5.0
Verified record
Recent Edwy Plumbing Company customers describe quick repairs, while older customers raised serious concerns about a deposit and getting an appointment. Google shows 3.7 stars from nine ratings for the West Hartford business. In September 2026, one customer said the company handled a plumbing emergency quickly and professionally. An August customer described an on-time technician who quickly fixed a bathroom plumbing problem. A May reviewer praised a plumber’s respect for the property, quick repair and maintenance tips. A separate September review praised reliability and attention to detail. In February 2023, a customer said Ben accepted a deposit to pull permits and start work, but neither he nor the promised partner arrived to do the job. The customer said their refund had not arrived when they wrote, despite a promise that it was in the mail, and that they had taken the matter to consumer protection. That is the customer’s account of an unresolved deposit dispute, not a reported agency finding. An April 2022 reviewer described repeated rescheduling and unanswered calls or messages while trying to obtain a quote, followed by a proposed first meeting on Easter Day.
Very reliable service with excellent attention to detail.
They handled our plumbing emergency quickly and professionally.
Great experience! The technician arrived on time and fixed my bathroom plumbing problem quickly.
The plumber was knowledgeable and respectful of my property. He fixed the issue quickly and provided helpful maintenance tips.
WARNING!!! I called Ben from Google services. Ben was very excited to see my job. Ben contacted me to make sure I'd be there for our meeting. Ben showed up promptly quoted the job and gave me a price. I met Ben the next day to give he a deposit to pull permits and start the job. Once my check cleared Ben never showed to do any work. Ben said his partner would show and never did. When asked to return my deposit Ben made excuses. At this time I have not received my refund. Though he said its in the mail which I doubt. Nothing he said was followed through on.I have take the issue to consumer protection.
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1 change recorded — last scanned Oct 30, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Edwy Plumbing Company. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$270 – $660
Typical plumbing job around $470
Water heater delivered and installed the same day5.0
