ESR PLUMBING LLC

On Google, ESR Plumbing LLC holds 4.9 stars from 31 ratings. The company says it has over 10 years of experience and handles plumbing from residential to commercial, and its website lists a service area that includes Barkhamsted, Litchfield, New Hartford, New Milford and Norfolk. A recent customer said a quick call for a plugged sink on a Saturday of a graduation and Father's Day weekend got a fast response, and the problem was solved quickly even though there were unseen complications; that customer called the owner respectful and friendly. A recent customer who had worked with Ed in the construction field hired him for plumbing in their house and said he was very flexible with scheduling. A 2026 customer said Ed set up plumbing and venting for a washer, dryer and dishwasher and completed the project faster than expected. A 2025 customer said Ed talked through a new half bath, advised on placement and size, then put in all new plumbing and installed a new toilet and sink in less than a week. In a 2025 review, a customer said Ed installed a new faucet and toilet, resealed a couple of other toilets that needed new wax rings, and kept close communication about his arrival times. In a 2025 review, a customer with an after-hours issue said Ed called back after seeing a missed call, came out late that night about an hour after they first spoke, and quickly fixed the issue. A 2025 customer whose family was without a working furnace said Ed showed up soon after a phone call, got it fixed, and took his time to test everything. A 2025 customer said ESR installed a new waterline and sink in a pantry; when the faucet that customer had bought turned out defective after the install, they uninstalled it and came back to install the replacement. A 2024 customer said Ed came out the day after the call, on a Saturday, unclogged bathroom sinks, snaked the tub drain and replaced a tub fixture. A 2024 customer said Edwin did the plumbing for a brand-new bathroom and then fixed other plumbing issues in their very old house. A 2025 customer gave two stars after being quoted $975 for a washer and sink install and then charged an additional $175 for installing the sink drain, with no discussion of that cost beforehand. That 2025 customer also said the drain vent was installed directly in the way of the dryer vent despite written documentation and pictures about the dryer vent placement, while calling the work solid and the setup functional.