Emergency response — recent customers describe same-day and rapid visits
What does plumbing work cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Fidelis Plumbing and Heating. Use it to sanity-check bids, then get the real number in writing.
Clear explanations — reviewers mention diagnoses and options explained plainly
Clean completion — water-heater customers cite tidy finished work
One negative review — a 2024 Google customer rated the experience one star
Pricing clarity — confirm emergency rates, scope, and warranty terms
Fidelis Plumbing and Heating is built for urgent home-system problems: recent Google customers describe emergency visits, leaking water heaters, boiler trouble, and heat restored the same day. The company says it serves Central Massachusetts with plumbing, heating, cooling, HVAC, and 24/7 emergency service, and identifies itself as veteran-owned with 30 years in business.
The customer history is substantial: Google shows 4.9 stars from 71 ratings, with 61 reviews spanning 2022–2026. Recent reviews repeatedly mention prompt arrival, clear explanations, clean work, and water-heater or heating repairs; one July review says a technician arrived within 18 hours for a leaking expansion tank and explained the fix.
There is one sharply negative Google review dated October 2024, alongside many positive reviews, so ask for a written scope and price before authorizing work. The Massachusetts plumber license 4776-PL-C is registry-verified active, while BBB gives the business an A+ grade and says it is not accredited.
Fidelis fits homeowners who need plumbing or HVAC help, especially time-sensitive repairs and equipment replacement. Confirm the emergency-service rate, parts and warranty terms, and the exact work plan before booking.
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Most recent comments
5.0Aug 28, 2026
Mike & John were fantastic. Excellent work all around.
