R Harris Plumbing and Heating

R. Harris Plumbing & Heating works out of Uxbridge and covers the surrounding towns, and the thing that jumps out first is how fast the phone gets answered: reviewers describe a burst pipe fixed within a couple of hours of the first call, a leaking garbage disposal scheduled for the very next morning, and a gas-leak crew that showed up "right away." Google shows 4.7 stars from 163 ratings, and the specifics behind that number keep repeating - same-day or next-morning visits, technicians who explain the fix before they leave. The work itself spans the everyday plumbing calls: water heaters (including a Navien tankless unit with a warranty issue diagnosed and resolved with an overnight-shipped part), leaking pipes and spigots, toilets and garbage disposals, gas line repairs, and boiler troubleshooting. Several reviewers also mention heating and cooling work - a heat pump repaired the day after it quit in a heat wave, and a retrofit central AC install into an older home that other companies wouldn't quote. One customer describes a bathroom remodel and a tankless water heater installation together with Rob's crew. A handful of technicians get named again and again - Ethan, Rob, Pete, David - each with a specific job attached rather than a generic thumbs-up: Ethan pulling apart a slow drain to find a rotted disposal, Pete finishing a repair and walking the homeowner through the work before leaving, David replacing a garbage disposal the morning after an evening call. Several people say they've called the company back for more than one job, which tracks with a written history running from 2021 into 2026. The one thing worth knowing: a single review calls a $180 charge to snake a toilet "expensive," alongside a cheaper alternative the customer found on their own. It's the lone piece of pricing pushback among a long run of reviews that otherwise call the pricing reasonable or fair. The company's Massachusetts plumbing license is active, held by Robert Harris, Jr., and the Better Business Bureau gives it an A+ with two additional licence numbers on file for the business. This looks like a solid call for the routine plumbing emergency - a leak, a dead water heater, a clogged drain - and it's also handled bigger jobs like AC retrofits and a bathroom remodel for repeat customers. Worth asking upfront what a diagnostic or drain-cleaning visit runs, given the one pricing complaint on record.