First Class Roofing Inc

First Class Roofing works out of Forestdale on Cape Cod, and lately its calls have mostly been about ice, not shingles: nine of the fourteen Google reviews from the past six months describe homeowners fighting ice dams and calling the crew to clear them. The company says it has roughly 35 years in roofing, though the Better Business Bureau's own file puts its start date at 1976 -- a discrepancy worth noting on its own. By its own account it covers Cape Cod towns including Sandwich, Falmouth, Mashpee, Bourne, Duxbury and Plymouth, plus Walpole and the rest of southeastern Massachusetts. The pattern in this year's reviews is consistent: water shows up in a ceiling or basement, a homeowner calls, and someone is clearing ice off the roof within hours to a couple of days. One customer said a crew arrived within 48 hours of first contact; another had a team show up the same morning after discovering an overnight leak; a third got help within about two hours of calling. Beyond the emergency work, the same recent stretch includes a full roof replacement where the crew found and replaced rotted wood and failing gutters, plus a straightforward roof inspection -- done for an insurance claim -- that came with a written report and a cleaning to clear moss and algae. None of the last fourteen reviews are negative, continuing a run that stretches back to 2021 across 74 Google reviews and a 5-star average from 82 ratings. There's little to flag before calling: the company carries an A+ Better Business Bureau grade, though it hasn't sought BBB accreditation, and its Massachusetts home improvement contractor license (214775) is currently active. The one gap worth squaring away yourself is the age of the business -- roughly 35 years by the company's own account, closer to 50 by BBB's file -- since that could matter if you're weighing experience with older roof systems. This reads like a crew built for the moment something's already leaking, not a slow front-porch remodel. They also handle full roof replacements and gutter work when a roof simply needs replacing, but the reviews keep circling back to how fast they show up once water is already inside.