Flood Fire Pro

Matt answered the phone at 5:30 am on a Sunday morning and had a crew at the house by 8:30am, a recent customer wrote, and that crew stayed the next week to stabilize, dry out, demo and clean up. Flood Fire Pro is a water, mold and soot restoration company with a 5-star Google average from 179 ratings and an A+ grade from the Better Business Bureau. The company says it has been in business 35 years and offers 24/7 emergency service. Its Massachusetts home improvement contractor registration, number 182807, is active on the state registry. A recent customer with a leaking washing machine said Sean answered right away and, within an hour, two people were sucking the water out of the basement; that customer called the pricing beyond fair. A recent customer whose elderly mother had a pipe break in an upstairs bathroom said Ryan was at the house within an hour, the company met with the adjuster and helped settle the claim, and Ryan's reconstruction team finished exactly when they said they would. A recent customer said Sean and Dave made sure everything was covered up during the demo. A 2025 customer said Ed and his crew had vacuumed up the water from a flooded finished basement by 10 a.m., after a toilet intake let loose at 1:00 a.m., and that the company was being hired to complete the rebuild. A 2025 customer who had mold in several places in the house said the remediation cost less than the quote from a larger national firm. A 2025 customer hired the company to clean soot that spread through the basement and house after hiring a chimney company, and said Shane and Dave worked thoroughly to make sure all the soot was gone. A 2025 customer dealing with a furnace puff back said Matt assisted with insurance matters. A 2024 customer said a leaking dishwasher left water under the hardwood floors and black mold, and the company had to dismantle the kitchen during the remediation. In a 2013 HomeAdvisor review, a customer said Matt and his crew arrived within 45 minutes on Christmas after a broken water heater left 2 inches of standing water in a finished basement.