Frechette Oil LLC describes itself on its website as a family owned company that has served the residents of Mount Washington Valley for more than four decades, providing home heating oil delivery, service and installation. The website also lists 24/7 emergency service. A recent customer says the company was helpful with all their questions and that its billing makes sense. A 2023 customer of over 12 years said everyone they encountered was kind, professional and responsive in emergencies. A local news site, conwaydailysun.com, has named Frechette Oil as one of the area's local providers. A 2022 customer said oil delivery and pricing were satisfactory but called customer service from the main office and billing unpleasant-to-disrespectful, and asked for online bill pay. A 2023 customer said the men who deliver the oil were fine but the woman who answers the phones was very rude. A 2023 customer wrote that Patricia Frechette "provided horrible customer service." A 2025 customer said they were given an attitude when asking a question about fuel assist, including by one of the drivers.
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“He then sought bids from local providers Frechette Oil and Jesse Lyman”
Great service and helpful with all my questions. Billing is great and makes sense unlike companies I have delt with in the past. Would highly recommend to anyone neating oil this next winter.
This company is very rude and Disrespectful and all I was asking was a question about fuel assist and see how much I had left and they gave me an attitude about it and one of their drivers was giving me an attitude towards me and I don’t put up with that
All of the employees at Frechette have been nothing but nice and helpful. Would definitely recommend to anyone!
If I could give them 0 stars I would. The men who deliver the oil are just fine but the women who answers the phones there is VERY RUDE. Awful customer service skills
I've been a customer here for over 12 years. Everyone I've encountered here has been kind, professional and responsive in emergencies.
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1 change recorded — last scanned Oct 8, 2026.