GARRETT-PILLSBURY PLUMBING & HEATING

I understand you’re working, but you don’t need to go 60 mph down my street. If you hit someone, just remember, your successful business will be their successful business

Always excellent service.

Mike; We wanted to take a moment to express our sincere appreciation for the exceptional service you and your team provided during the installation of our new air conditioning system. From the very beginning, your knowledge, professionalism, and commitment to customer satisfaction were evident. What initially appeared to be a challenging installation was handled with expertise and efficiency, and we were truly impressed by your ability to coordinate every aspect of the project. Given our need to leave town by noon on Tuesday, we were concerned about the tight timeline. The installation began at 8:00 a.m. on Monday, and thanks to your efforts—including arranging for the subcontracted electrician to come on board promptly, the entire job was completed by 11:00 a.m. Tuesday. That level of coordination and dedication was remarkable. Your employees were outstanding, Mike and Garrett went far beyond our expectations, demonstrating a work ethic and level of customer care that is increasingly rare. Having worked with numerous contractors over the years, we can honestly say that this experience was a breath of fresh air. The professionalism, communication, and commitment shown by everyone involved made the entire process stress-free and enjoyable. Please extend our thanks and congratulations to the entire team. Their hard work and dedication did not go unnoticed, and they should be proud of the outstanding service they provide. With sincere appreciation, Casa Bella

I usually never write reviews but feel I must because of my plumber Brady today from GP. We have used GP for our oil delivery and furnace maintenance at the beach house and been very satisfied. Today (Memorial Day!), as I was about to pack the car to leave to return to Massachusetts at days end, I discovered 4 inches of water in my basement with the outlet connection from my sump pump compromised and the pump askew. When I called GP the person told me they would have Brady call me. He did so promptly and said he would be there within 40 min. He arrived sooner and very efficiently fixed the connection, stabilized the pump and then found that the pipe was also broken under the deck and needed repair. He fixed that too and the basement was drained out before he left. Brady responded quickly, was very nice, professional and efficient. That is what great service is meant to be. Thank you Brady and GP.

Trevor Burgess from Garrett-Pillsbury has been servicing our air conditioning system for a few years now, so this review is well deserved! As we prepare for the upcoming summer season, Trevor performed the annual maintenance on our AC unit today. As always, Trevor shows up with a smile on his face and an attitude of "I am happy to help!"  He patiently addresses any concerns or questions we might have and gives us peace of mind that our AC unit is ready for the hot months ahead. We wanted to show how much we appreciate Trevor—his caring attitude combined with his expertise makes him a great technician and one of the reasons why we continue to use Garrett-Pillsbury each year! Thank you Trevor! :)