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GEM Plumbing & Heating
Regional · Plymouth, MARegional · 118 Long Pond Rd Unit A, Plymouth, MA 02360, USA
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Verified record
License not state-verified. We could not confirm a current registration in the state registry. Insurance is self-reported. Look up in the official Massachusetts registry ↗
Highlights
- BBB accredited — Plymouth branch holds an A- rating
- Family-run since 1949 — third generation of Gemmas now leads the company
- 48 BBB complaints — filed against the Plymouth branch
- Negative BBB-cited review — Bureau notes one sharply negative recent review
GEM Plumbing & Heating is a large, multi-branch operation working plumbing, heating, and electrical jobs across Rhode Island, Massachusetts, and parts of Connecticut and New Hampshire, with a Plymouth branch serving the South Shore and Cape Cod towns. The company says it was founded in 1949 by Larry Sr. and Gloria Gemma and is still run by their sons — Larry, Lenny, and Eddy Gemma — putting its history at around 75 years. The Better Business Bureau accredits the Plymouth branch with an A- rating. Its BBB file also lists 48 complaints against the branch, and the Bureau's own summary of the branch notes at least one sharply negative recent customer review alongside two neutral ones — worth asking about directly before booking, since no specifics on those complaints are available here. There's no independent review record to draw on beyond the BBB file, so there isn't yet a clear picture of what a typical job with this branch looks like day to day.
What does plumbing work cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from GEM Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
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