GEM Plumbing & Heating

GEM Plumbing & Heating's Plymouth location is one branch of a much larger family outfit: the company says the Gemma family started it in 1949, and today brothers Larry, Lenny, and Eddy Gemma carry it on, running plumbing, HVAC, and electrical crews across Rhode Island, Massachusetts, and into Connecticut and New Hampshire. The Better Business Bureau has accredited the business and given it an A- grade. That comes alongside 48 complaints on file with the BBB, and the BBB's own review section shows a mixed recent picture — one sharply negative account sitting next to two more even-keeled ones. The company's site puts its age at 75 years; BBB lists it at 77 — a small discrepancy worth noting for an operation this established. There isn't yet a broad, dated review history here beyond what BBB shows, so it's worth asking about the specific technician and branch handling your job — an operation at this scale, across dozens of towns and three trades, can vary crew to crew. This reads as a large, long-running regional company worth considering for plumbing, HVAC, or electrical work, as long as you weigh its BBB accreditation against the complaint count and confirm details for your specific job before booking.