Gentle Giant Moving Company
National chain · 8 Bunker Hill Industrial Park, Boston, MA 02129, USA
Their work
77 photosReach out
Call (617) 661-3333Visit websiteSee on GoogleYou reach them directly — we don’t take a cut.
Verified record
- A+ BBB ratingAccredited business
- 166 reviews in the last 6 monthsNo negatives
- 40 customer photosOf completed work
Highlights
- Crane-assisted moves — reviewers cite piano and furniture hoists through windows
- Long-distance reliability — cited for cross-country and interstate moves arriving undamaged
- Repeat customers — several reviewers say it's their 3rd or 4th time hiring
- Careful with fragile items — named crews praised for piano, artwork, and TV handling
- Premium pricing — one reviewer called it costlier than competitors, though worth it
Gentle Giant Moving Company works out of Boston's Bunker Hill Industrial Park, and its Google page tells you almost everything at a glance: 4.9 stars across 1,507 ratings. The Better Business Bureau backs that up with an A+ accredited rating. What keeps coming up review after review isn't just competent lifting — it's the specialty jobs: pianos and refrigerators hoisted by crane through second-floor windows, patio furniture lifted onto a fourth-floor roof deck, and a sectional sofa that wouldn't fit through a doorway solved by cranking it through a window instead. The volume of recent praise is hard to ignore — 166 reviews in the past six months alone, none of them negative, spanning ordinary in-town apartment moves and long hauls alike. Reviewers describe a cross-country run that arrived intact after only eight days, an interstate move from Medford to the Pioneer Valley packed tight into a 37-foot truck, and a family relocating aging in-laws from Massachusetts to New Jersey through a tightly scheduled, multi-day handoff. A striking number of reviewers mention this wasn't their first time hiring the company — several say it was their third or fourth move with the same crews, and one had used them twice just for crane jobs (a piano, then a refrigerator). The one candid note worth flagging: at least one reviewer called Gentle Giant more expensive than competitors, adding that it was worth the premium anyway. Nothing in the recent reviews describes damage, missed appointments, or billing disputes, but given that cost note, it's worth asking for the full estimate — including any crane or specialty-item fees — before booking. This reads like a company built for moves that need more than a truck and a dolly: heavy or awkward pieces, tight staircases and elevators, cross-country logistics, or a piano that has to leave through a window. For a bare-bones local move, the price tag may be more than it needs to be; for anything complicated, the reviews consistently say it comes through.
Read the comments
Most recent comments
- 5.0Jul 18, 2026
We worked with Gentle Giant recently to move apartments and were very pleased with the quality of service, professionalism, and pricing. The movers Florin, Luke, and Will did an excellent job, and were efficient and careful with our fragile items. Could not recommend them enough, we’ll be using Gentle Giant for our next move!! Thanks for the smoothest, stress-free move ever!
— Douglas RussoView on Google Reviews ↗ - 5.0Jul 17, 2026
Adrian and Edward were exceptional ! Great service and they made the move very easy . Highly recommend
— Patrick BoyleView on Google Reviews ↗ - 5.0Jul 17, 2026
The guys who packed up our house were terrific. They were helpful, respectful and had a good understanding what to pack and what to leave. They worked very fast and completed the packing in a lot less time than we anticipated, providing accurate labeling on all the items. For a variety of reasons we used another company for our move and had a chance to experience their workers. They got the job done but there was no comparison. If we had to do it again, we'd have definitely hired GG to do the move as well.
— Rob SecorView on Google Reviews ↗ - 5.0Jul 16, 2026
I’ve had a very positive experience with Gentle Giant Moving Company. I’ve used them for two challenging jobs: moving a piano with a crane and, more recently, moving a refrigerator with a crane. Both times, the team was professional, efficient, and well-organized. Everyone I worked with was friendly, helpful, and easy to communicate with. They handled everything with care, explained the process clearly, and made the moves go smoothly. I also appreciated how honest and reliable they were throughout the entire process. If you need movers for a complex job, especially one involving specialty items or crane work, I would definitely recommend Gentle Giant. They did a great job, and I wouldn’t hesitate to use them again.
— Krisztian KopaszView on Google Reviews ↗ - 5.0Jul 16, 2026
I had a really wonderful and stress-free cross-country moving experience with gentle giant! I did tons of research beforehand and ended up going with them because I wanted to use a local company and they are very reasonably priced. Everything went extremely smoothly from pick-up to drop-off and all of the staff are very kind and efficient! I really appreciated how thoroughly all of my items were packed and everything arrived in perfect condition as a result. I’ve moved many times using different companies and gentle giant has by far been the best experience. I would 100% recommend them to anyone looking to move locally or long distance.
— Bailey SmithView on Google Reviews ↗
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Update history
Added 912 new comments, added 77 new photos, established rating 4.5
- behind the score: Premium pricing — one reviewer called it costlier than competitors, though worth it
What does a move cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Gentle Giant Moving Company. Use it to sanity-check bids, then get the real number in writing.
Flights without an elevator, counting both ends.
Estimated range
$900 – $1,700
Typical move around $1,300