Gervais Kitchen Cabinets

Gervais Kitchen Cabinets works from 1 Ferndale Avenue in Methuen, where the company says a shop of over 40,000 square feet gives it room to design and build kitchen cabinets, bathroom vanities, home bars, bookcases, window seats and entertainment centres. Cabinets are made and finished on the premises and then fitted in the customer's home, and a gallery of 63 projects sits on its Angi listing. The customer record is thin, dated and split. On Angi the business holds 5.0 from four ratings, all of them five stars, and the written accounts there stop in 2018; those customers describe an owner who designs the layout himself and a crew that arrives when promised. On Google the same business holds 3.4 from five ratings. That gap between two platforms is the single most useful thing a homeowner can know here, and neither number rests on enough people to be settled. What sits behind the lower figure is one detailed account from 2021 from a customer whose installed cabinet was warped and would not shut. They describe repeated unfulfilled promises to replace it, a phone number blocked, and eventually turning up at the Methuen premises in person. Nothing in the record shows how that ended. Ask directly what happens when a door or box comes back warped, get the remedy and its timescale written into the contract, and ask for two recent customers you can call. No licence or registration number is published anywhere, and Angi states plainly that licence, insurance and bond claims on its pages are self-reported. Building and installing cabinets in an occupied home is home improvement work in Massachusetts, so ask for the registration number and check it against the state register yourself. Note also that free estimates are not offered and no warranty is listed.