Kannan & Pricone Plumbing & Heating Inc

Kannan & Pricone is a Methuen plumbing-and-heating outfit whose reviews, mostly from 2021 through late 2025, describe a company that shows up fast for the classic emergency — a leaking hot water tank, a steam pipe letting go, a boiler that won't fire. In a mid-2025 review, one homeowner phoned about a leak at 10:00 and had a crew on site by 10:45; in a 2022 review, another called about a leaking shower and had it fixed within about two hours. Its Massachusetts plumber license is active, and its BBB page carries an A+ grade. Its review history is deep — 55 Google ratings dating back to 2021, the large majority five stars — and full of specific jobs: water heater swaps, a wrong shutoff valve a dishwasher installer left closed that a technician and the city fixed within about 90 minutes (2023), a tankless system and a boiler installed at two different houses for the same repeat customer (2024). A property manager overseeing ten properties called them her exclusive plumbing contractor in an early-2025 review; another, who runs maintenance for a property-management company, described using them "from replacing furnaces to replacing spigots." Two early-2024 reviews are worth knowing about. One customer said a boiler repair on her mother's house didn't hold once the cold set in and felt misled. A separate review from the same period complained about a $170-an-hour rate plus a 30-minute travel charge billed before the technician even walked in, and described the tech as unpleasant. Both stand out against an otherwise steady record, but they're worth asking about — specifically what a service call costs before it's scheduled. Kannan & Pricone fits the call-now plumbing or heating failure — a leak, a dead boiler, a water heater on its way out — and works for anyone who wants one company for both plumbing and HVAC. Before booking, confirm what the emergency or travel fee covers so there's no surprise on the invoice.