Gomes Plumbing Heating & Cooling

Gomes Plumbing & Heating has been working out of 63 Hecla St in Dorchester since 1998, by its own account — the kind of shop where reviewers refer to the owner, Frank Gomes, by first name rather than the company name. It says it covers the wider Southern Boston area too: Roxbury, West Roxbury, Jamaica Plain, Quincy, Milton, Roslindale, and South Boston. On Google it holds 4.8 stars from 34 ratings, a figure independent directories land on almost exactly — one lists 32 reviews at the same 4.8. The two most recent reviews, from the last few weeks, follow a similar pattern: a toilet swap in a new condo and a last-minute leaky bathroom sink, with both callers noting Frank showed up almost immediately and wrapped things up in one visit. That tracks with a longer run of 19 reviews spread across four sources going back to 2021. One detailed account elsewhere breaks from that pattern — a customer who says Frank had previously responded right away, then went through a stretch of unreturned calls and last-minute appointment cancellations. It's worth raising when you book, especially if your timing matters. For everyday plumbing work — fixture repairs, water heaters, drain issues — or heating and cooling calls in the neighborhoods it's served for decades, Gomes is a reasonable option. Confirm the appointment window up front given that one account of dropped scheduling.