Gomes Plumbing Heating & Cooling

Gomes Plumbing Heating & Cooling is a Dorchester operation the company says has served the Southern Boston area since 1998; the reviews on file are almost entirely built around one person, Frank Gomes, working the calls himself with an occasional assistant. The specifics repeat a pattern of fast emergency response: a water heater found leaking at 6:15am replaced within six hours, a burst pipe answered late at night with a repair the next morning, a broken furnace diagnosed and fixed the next day. Beyond emergencies, reviews describe him being upfront about scope — walking a customer through what actually needed doing versus what was a "nice to have" without pushing extra work, and noting a gas-line safety issue on a grill installation that other plumbers had missed. He's also done heating system replacements, boiler servicing and cleaning, and gas appliance connections. What to know before calling: two reviews in the record stand apart from the rest. A 2024 review describes being charged a large service fee at $300 an hour for a simple valve replacement that took three hours, and states that the number reached did not connect to Frank himself — worth asking about directly when calling. A 2022 review, with no further detail, simply says "Rude." Both are outliers against a long run of detailed, positive accounts naming Frank specifically, but they're real and worth weighing. For an emergency plumbing or heating call, or a job where the owner-operator's own judgment matters, the reviews describe someone responsive and straightforward — it's worth confirming directly who will be doing the work and how pricing works before scheduling.