Greenpoint Plumbing & Heating

Ask around Somerset for a plumber who also knows steam heat, and the name that keeps coming back is Greenpoint — a father-and-sons operation that homeowners describe hiring for everything from a leaking faucet to a full heating system rebuild. Matt runs the company with his sons Ben and Ross, and reviewers going back a decade describe the same crew showing up, still recognizing the house and its boiler on sight. Steam heat is where the shop earns its name: one new homeowner, unfamiliar with the steam boiler in a house she'd just bought, called Matt while he was on vacation in Mexico and still got a full explanation of what to check, with his son Ben at her door fixing a radiator leak the next morning. A 2026 review called Matt's steam-heat knowledge the best in the south coast area. The same speed shows up in bigger emergencies too — Greenpoint answered a Christmas Eve boiler breakdown in a 2024 review, and in a 2025 review fixed a two-day heat outage the same morning after a larger 24/7 company never showed up. Pricing draws its own praise too: in a 2026 review, a customer quoted three times as much elsewhere for a clogged shower drain had Greenpoint's crew at the door by 8:45 the next morning, fixed in half an hour for a third of the cost. Its Massachusetts plumbing license is active on the state registry. Better Business Bureau separately rates the company A+ and lists it as accredited. Two older reviews are worth knowing about. A 2023 review said the company didn't answer inquiries and found the contact person difficult to work with. A 2022 review described Matt as short and dismissive on a phone call about scheduling a gas-line conversion, after initially agreeing to a time window. Neither recurs in the reviews since — the 29 posted in the last six months are all five-star — but they're worth keeping in mind if a scheduling conflict comes up. For a boiler, a steam radiator, or a plumbing job that needs someone who'll still take the call in five years, Greenpoint is the kind of shop several long-time customers say they've stuck with for a decade or more. Confirm scheduling details up front for anything time-sensitive.