Hanover Glass Co, INC

Hanover Glass is a Pembroke, Massachusetts glass and glazing company that says John founded it in 1987 as a small-town shop; the family-run team now includes Ryan, Tyler, Kyle, Lisa and Mikaila, and the site says the crew are certified glaziers with OSHA10 training. It holds an A+ grade with the Better Business Bureau. Ten Google reviews span 2022 through 2026 and lean strongly positive. In April 2026, a reviewer described a blown-out double-pane window sash: Hanover Glass cleaned it up, measured the unit for replacement, and got it back in before the homeowner returned home. In 2022, another reviewer's double-pane window was smashed in a wind storm — rather than replacing the whole window, since the original manufacturer couldn't be matched, the shop repaired it instead. Reviewers from 2023 and 2024 describe quick turnarounds and friendly, helpful communication, and one 2023 review specifically called out the front-desk staff for going beyond their usual duties on a quick-turnaround project. One thing worth knowing: a 2023 review said the company's website advertised automotive glass repair, but the reviewer was told by email that the service wasn't actually offered. The company's own site lists residential and commercial glass repair, custom glass, shower doors, mirrors, window replacements, and storefront glazing systems. For window glass repair, replacement, and shower door installation in the Pembroke area, the reviews describe an established shop that moves fast on repairs — with one review flagging a gap between what the website advertised and what the auto-glass side of the business actually offered.