Hellas Plumbing & Heating

Hellas Plumbing & Heating is a Dedham plumbing and heating outfit that's been picking up the phone at the same address for decades — the company says it was founded in 1975, family-owned from the start, and still covers the same stretch of towns: Dedham, Canton, Westwood, Norwood, Needham, Newton, and West Roxbury. What keeps coming up in its reviews is speed. A customer who woke up to no hot water during a January cold snap wrote in early 2025 that a repair came within 24 hours; another, in a 2024 review, said a plumber was on scene in five minutes for an urgent washer-dryer delivery snag. A 2023 review described the owner and his crew handling both major and minor jobs at a better price than other companies called, with no plumbing issues since. Every review on file — five of them, spanning 2023 to 2025 — is five stars, and Google shows the same 5-star average across 11 ratings. The company lists water heaters, boilers, drain cleaning, gas lines, and both residential and commercial plumbing as its core work, with emergency service available around the clock. Its BBB profile carries an A+ letter grade, though the business isn't BBB-accredited, and BBB reports no complaints or government actions on file. The site names a Massachusetts license number, M13051, though that hasn't been independently verified against the state registry. Worth knowing before calling: the website says the business was established in 1975, while BBB's own records put its start date in 1985 — a decade's difference in how long it's been around, though both point to a long-running shop either way. The newest review on file dates to January 2025, so very recent, in-the-moment feedback is thinner than the older track record. For a homeowner in the Dedham area with a plumbing or boiler problem — especially something that can't wait — Hellas looks like an established, reliably-reviewed call. It's worth confirming the license status directly and asking about current pricing before booking, since neither shows up in the written record.