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Herb M. Healis Plumbing & Heating is a Yarmouth business that describes itself on the Better Business Bureau as a plumbing and HVAC contractor established in 1991 and incorporated in 2001 in Massachusetts, with Herb Healis as President and Bev Healis as Treasurer. It holds an A+ grade from the Better Business Bureau, and BuildZoom lists licence number 123115 for it. A 2021 BuildZoom review describes Herb converting a new home from oil to gas, removing the old boiler and oil tank, and installing high efficiency mini-split heat and AC units and a new tankless water heater. That 2021 review adds that Herb responded quickly to questions, showed up when he said he would, and completed the job with high quality. A 2014 review recounts an oil-to-gas conversion Mr Healis had done two years before that review, installed "in a timely manner and for exactly what he quoted us." In the same 2014 review, he came out immediately on a Saturday for a no-heat problem in one section of the house and fixed it. A 2016 review says a water heater and AC were quoted and charged as "top of the line," and that after another plumber replaced everything, "we found out those items were the cheapest and lowest grade on the market." Another 2016 review says he did not complete the job as promised and never installed an outside temperature gauge that had been paid for. In a 2015 review, a customer wrote that Herb asked for a 50% deposit up front, had to be chased for several months, never completed the work, and that the work he did do was not done to code. A separate 2015 review says Mr Healis called the job "all done," but months later, when the inspector came, it was far from done and needed to be finished to pass inspection.
We had an excellent experience working with Herb to convert our new home from oil to gas, remove the old boiler and oil tank, install new high efficiency min-split heat and AC units, and install a new tankless water heater. Herb responded quickly to questions, showed up when he said he would, and completed the job with high quality.
Quoted and charged us for "top of the line" water heater and AC, then later when we had to have it all replaced by another plumber we found out those items were the cheapest and lowest grade on the market. Herb never completed anything and nothing was done to code, we had to spend a fortune with another company just to undo and fix his work.
Herb does shoddy work and cuts corners in his installation. He did not complete the job as he had promised. Consequently we hadvtomhire another plumber to complete the work. Even according to Nationalgrid he did not finish his part of the installation of the gas hookup into the house.by painting the pipe so tha it would not rust. We had to do this. He never installed the outside temperature gauge that we had paid for and needed to hire another plumber. As well, he never responded to our calls to install the gauge. He can not be trusted!!
It's funny how you hear nothing bad about a plumber until after the work is "done". Herb Healis's reputation proceeds itself. He is know to use the absolute bare minimum in product quality and workmanship in order to pass inspection. I only wish that was the case with our home. Mr Healis informed us the job was "all done". Only to find out months later, when the inspector came knocking on our door, that the job is far from done and needs to be finished in order to pass inspection. Herb is a liar and a thief. We are in the process of suing Mr Healis in order to get back the money we have to pay another plumber to do the job to completion and correctly. Don't let his many years in the business fool you. It only means he knows exactly how to scam you.
Do not hire Herb. He is quick to take your money but then never does what he says he will do. Dishonest and a fast talker.
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1 change recorded — last scanned Sep 25, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Herb M. Healis Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
A customer reports over 40 years with the family5.0
Same-day leak fix with inspector and utility5.0
Skilled diagnostics5.0
