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US Water Consultants is a family-owned water treatment and radon company in Windham, New Hampshire, that installs and services softeners, neutralizers, UV, arsenic and PFAS filtration and radon mitigation for air and water, and runs its own water testing. The company says it has been at this for over 40 years; the Better Business Bureau lists it as in business since 1998 under president Mark C. Widdison and grades it A+ without accreditation. HomeAdvisor lists an NRPP radon measurement certification and a water-works operator credential for Mark Widdison — the directory's claims, not verified here. The platform numbers are strong: 4.9 stars from 83 reviews on Angi and HomeAdvisor, 4.0 from 19 on Google. Customers over the years describe fast quotes, plain explanations and jobs done in a day. In February 2025 a new homeowner needing radon mitigation for both air and water said the estimator talked them out of a more expensive system than they needed, and a July 2025 review praised technician Keith for a softener service call that answered every question without a sales pitch. In 2023 a couple had pH treatment, a softener and a radon system set up in one day at a lower price than competing quotes; a 2022 customer with sulfur-smelling well water was referred by a Massachusetts company that does not serve New Hampshire, and another that year noted a courtesy call for a 15-minute delay. Angi reviews from 2020 and 2021 repeat the same themes — quick radon fan replacements, thorough clean-up, the owner estimating jobs himself and comparing equipment brands. The complaints are about follow-through, and they are the newest Google entries. In February 2025 a customer said an Entipur Aircycle system installed in 2021 had backflushed particles into the water and was now putting air in the supply lines, and the company had no explanation. In September 2024 a homeowner with a radon system problem said repeated emails and calls asking for a servicing technician went unanswered, and in November 2023 a buyer referred by their realtor waited a month for a quote that never came. Before you call, ask how service requests are handled after the install and what the warranty covers on the specific equipment they propose. New Hampshire does not license water treatment installers or radon mitigators, so there is no state registration to check for this trade. For a new radon system, a well-water treatment setup or a PFAS or arsenic filter with testing built in, this is a long-established local outfit with a deep, mostly positive history. Get a named contact for after-sale service in writing.
Just had Keith over for my water softener service, and the service was great. He was very nice, and respectful. I had a ton of questions for him while he was working, and he answered everything simply. I’ve talked to other water system companies, and dealt with a lot of sales pitches. I appreciate the direct answers from US Water Consultants and the great info they given me since I’ve been a customer.
The Entipur Aircycle system they installed in 2021 is starting to crap out. Once this system last Spring backflushed particles from the tank into our water. They had no idea why. Recently, within the past 2 weeks, there has been air in our supply faucets caused by the Entipur. How do I know? When i disconnect it, there is no burst of air when i turn on any house faucet. Turn it back on, and there’s a burst of air when you turn on a faucet. Other issues as well: forgetting to turn bypass valve off after a service call. The plumbing using pex was not secured to the basement wall, just hangs from well supply line to Entipur. After 4 years, I need a better solution. Done with this.
We are so impressed with US Water Consultants. We bought a house and knew we needed radon mitigation for both air and water due to tests during inspection. Firstly, the gentleman that helped us with the estimate was very honest. We thought we would need a bubble up system, as another company also told us such, and the water levels were not great. He let us know that it’s really not necessary, several thousand dollars more and can break, if we don’t need it, don’t get it. We ended up getting a filter and upon follow up tests removed the radon to negligible levels. The two gentleman that installed were polite, professional and efficient. They took the time to explain to us the process, and what they installed and what to look out for. Additionally, where the installed the air system had an exterior outlet right there so they took off the electrician fee since he didn’t need to run a new outlet. Finally, Karen in the office was great, she was able to squeeze us in earlier when our closing date got moved up. Overall, if anyone needs any radon mitigation I could not recommend US Water Consultants more.
Contacted them after our radon system had an issue. We asked them for a recommendation of a local technician who would service the brand that they installed. No reply to our email or return phone call after many attempts.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Sep 2, 2026.