US Water Consultants Inc

Just had Keith over for my water softener service, and the service was great. He was very nice, and respectful. I had a ton of questions for him while he was working, and he answered everything simply. I’ve talked to other water system companies, and dealt with a lot of sales pitches. I appreciate the direct answers from US Water Consultants and the great info they given me since I’ve been a customer.

The Entipur Aircycle system they installed in 2021 is starting to crap out. Once this system last Spring backflushed particles from the tank into our water. They had no idea why. Recently, within the past 2 weeks, there has been air in our supply faucets caused by the Entipur. How do I know? When i disconnect it, there is no burst of air when i turn on any house faucet. Turn it back on, and there’s a burst of air when you turn on a faucet. Other issues as well: forgetting to turn bypass valve off after a service call. The plumbing using pex was not secured to the basement wall, just hangs from well supply line to Entipur. After 4 years, I need a better solution. Done with this.

We are so impressed with US Water Consultants. We bought a house and knew we needed radon mitigation for both air and water due to tests during inspection. Firstly, the gentleman that helped us with the estimate was very honest. We thought we would need a bubble up system, as another company also told us such, and the water levels were not great. He let us know that it’s really not necessary, several thousand dollars more and can break, if we don’t need it, don’t get it. We ended up getting a filter and upon follow up tests removed the radon to negligible levels. The two gentleman that installed were polite, professional and efficient. They took the time to explain to us the process, and what they installed and what to look out for. Additionally, where the installed the air system had an exterior outlet right there so they took off the electrician fee since he didn’t need to run a new outlet. Finally, Karen in the office was great, she was able to squeeze us in earlier when our closing date got moved up. Overall, if anyone needs any radon mitigation I could not recommend US Water Consultants more.

Contacted them after our radon system had an issue. We asked them for a recommendation of a local technician who would service the brand that they installed. No reply to our email or return phone call after many attempts.

Done quickly