Highland Chimney Sweep Inc.

Highland Chimney Sweep is a one-man chimney business at 168 Route 6A in Orleans, working the Lower and Outer Cape. BBB lists it as a sole proprietorship trading since November 1985 — about 40 years — with Michael Tarvers and Courtney Early named as owners and a second address, a PO box, in Provincetown. The work customers describe is core sweep work rather than construction: chimney sweeping and inspection, flashing repair, stainless caps, wood-stove pipe replacement, and waterproof coating of the crown. In a September 2025 Google review a homeowner wrote that the sweep listened to their concerns, kept the living room clean during the sweeping, and went up on the roof to coat the chimney and crown against spalling. A 2022 reviewer described corroded wood-stove pipes replaced along with an awkward door-handle install, calling the result better than the original. The praise is consistent across four platforms — Google at 4.4 from 7 ratings, Thumbtack at 5.0 from 3, and a single 5-star Angi review that HomeAdvisor mirrors word for word. Recurring notes are punctuality, plain explanation of what needs doing and pricing customers call reasonable; a 2021 reviewer named Courtney for showing up when he said he would. The one clear failure on file is about communication, not craft. In a December 2024 one-star review a customer said nobody arrived for a 12/16 appointment, that a reply to the confirmation text thread went unanswered, and that a follow-up voicemail was not returned, leaving them hunting for a sweep days before Christmas. Set against that, a South Yarmouth neighbour recommending them on Nextdoor in June 2025 said specifically that they return calls within one to two days, and a June 2026 Thumbtack reviewer led with 'On time, returned calls.' Before booking, get the appointment confirmed by a person rather than only by text, and ask what the visit includes — whether the roof and crown are part of it — since the detailed accounts that mention roof work are the ones customers were happiest with. No trade licence number appears on any profile: Thumbtack shows only a background check in Courtney Earley's name, and Angi states its licence and insurance information is self-reported, so ask to see credentials directly.