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A neighbour on Nextdoor in June 2025 put it plainly: try Highland Chimney Sweep in Orleans, and they return calls within a day or two. The jobs behind the reviews are the ordinary ones — a fireplace chimney swept, a cap fitted, corroded stove pipes swapped out — around Orleans and the Outer Cape. The listed work runs to chimney inspections and cleaning, flashing repairs and stainless steel caps, chimney and fireplace repair, gas line repair, and cleaning and inspecting wood-burning or pellet stoves; a licensed mason is brought in when masonry is required. Several reviewers between 2020 and 2026 mention the same unglamorous things: arriving on time, and a price that matched the quote. In a September 2025 review, a homeowner wrote that the living room stayed clean through the sweeping and that the sweep went up on the roof to coat the chimney and crown against spalling. A 2022 customer whose wood stove pipes had corroded said the replacement, along with an awkward new door handle, came out better than the original install; a 2021 reviewer credited Courtney with explaining the issues and the tasks ahead, then showing up when he said he would. The counterweight is a December 2024 one-star review. That customer had an appointment on the 16th, no one came, and a reply on the confirmation text thread and a phone message both went unanswered. For a straightforward sweep, inspection or cap on the Outer Cape, this is a small shop whose customers talk about punctuality, a tidy living room and a bill that matched the quote. Confirm the date a day ahead and settle the price before the visit, and if the job runs into brickwork, ask who the mason will be.
“Try Highland Chimney Sweep in Orleans. 508-487-3784. They return calls with 1-2 days.”
On time, returned calls. Did a great job cleaning our fireplace chimney for a reasonable price.
Excellent work Cleaned up everything I would definitely recommend them to all
Very friendly and knowledgeable. Listened carefully to my concerns Price was reasonable. Inside of our living room was kept clean during the sweeping process. Also, safely went onto the roof and coated the chimney and crown to prevent spalling.
Very punctual and hard worker
Unfortunately we had a scheduled appt on 12/16- no one came. I reached out to Bernadette on the confirmation text thread I received, no reply. I called and left a message asking them to call me back. No reply. Unfortunately they have been extremely unprofessional and now I need to start again searching for a chimney sweep a few days before Christmas.
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1 change recorded — last scanned Aug 20, 2026.
One crew for decks, windows and interiors5.0
Roof and dormers sided in 2 days3.3
Chimney expertise4.7