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HR Heating Svc’s customers describe both restored heat and serious problems after installation work. The East Hartford business has a 3.5-star Google average from 13 ratings. In February 2026, a customer said an oil-to-gas steam-boiler conversion by Hector and the crew left persistent water hammer loud enough to hear outside the home, along with an improperly sealed gas line. The customer said they were still contacting other companies to fix the problems and disputed Hector’s explanation that old pipes were responsible. An April 2024 customer reported paying $11,509 for heating and cooling work and waiting two years for the permit to be closed. That reviewer also described an opening left in the house, unfinished wiring and a stove conversion that was supposed to be included but was not done. A July 2023 reviewer complained of unanswered calls and texts after a problem developed. An October 2022 reviewer said they had had to replace heating and cooling equipment after poor work. Other accounts describe effective service. A November 2024 customer said a technician arrived within hours, identified a furnace issue, and Hector returned the next day to resolve it; the customer reported that everything was working and the price was reasonable. In January 2023, another customer said Hector restored heat by resolving a natural-gas boiler problem. A September 2026 reviewer who has worked with Hector for several years praises his responsiveness, pricing and prompt service to their clients. A January 2025 reviewer also praised the price and professionalism.
Hector is responsive and very well priced. I have worked with him for several years now and my clients love him and the prompt, professional service he provides.
Hector and his crew did a steam boiler system for me converted from oil to gas after the old furnace went. And to say the least they did a botched job. Ever since working with him; the steam boiler bangs with water hammers constantly so strong you can hear it outside of my home. I called him about it and he gave me poor excuse that “the pipes are old”. We didn’t have this issue before he did the gas conversion. And to top it off they didn’t properly seal a gas line. I wouldn’t recommend as I’m still having to call other companies to try to fix the mess they left me with. And it wasn’t a cheap job!!!
Great job 👏🏻 great price and very professional thank you HR service
I called Hector and he send a tech within few hours. The tech found out there was a different issue taking place with the furnace. Hector came the next day and took care of it. Everything is working perfectly. The price was very reasonable. He’s a busy man for sure but very down to earth personality. Great customer service! Tk you!
Worse experience with a contractor in my life. Paid $11,509 for a heating and cooling system NOONE has ever heard on so I’ll never be able to get someone else work on it. Took 2 years to close out my permit because he just didn’t!!! He left a whole into my house from the old propane tank covered it with my trim. I thought it was a piece of wood to hold up the old propane unit in the house. We ended up with a birds nest in the house from it. He was suppose to do a FULL conversion including our stove never did we found out 6 months later when we had out propane tank removed and it went from half full to empty. Left a piece of the wire hanging out the house… it was nothing less than a MESS. Blames everything on his son but really it’s him. NEVER AGAIN.
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1 change recorded — last scanned Oct 30, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from HR Heating Svc Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,700 – $10,700
Typical HVAC project around $7,700
Boiler pump replaced in about an hour3.1
State-verified HVAC license since 20082.4
