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Wilson-Norige Oil is a heating oil dealer whose BBB profile describes home heating oil and diesel delivery plus the installation, service and repair of heating equipment. An announcement on gggllp.com reports that Taylor Energy of Broad Brook, CT acquired Wilson-Norige Oil Co. and Mobile Mix Concrete of Manchester, CT. A 2025 customer said Willie, Phil and Matt installed a new boiler and answered all of their questions. A 2025 customer who called about a boiler issue said the company offered to come the next morning, and the worker who came explained the problem. A 2023 customer said technicians arrived first thing in the morning for a smoking furnace and finished a full clean-out and repair by 10:30. A 2022 customer said they had never had an issue with delivery or maintenance since starting with the company in 2020, and had their boiler serviced annually under a service contract. A 2023 customer said they were charged for a maintenance program the company never provided, with the company saying it could not reach them to schedule. A 2023 customer said the price was raised on an emergency delivery during a snowstorm and that a woman at the company yelled at them. A 2022 customer said the company twice delivered a different amount than requested and made them pay for it, and called the receptionist rude. A 2025 first-time caller said asking about oil rates was met with "extreme attitude." A 2025 motorist said a company driver on 84/384 changed lanes at high speed and tailgated. Google shows 3 stars from 30 ratings, and its BBB grade is A+.
“has announced the completion of a transaction in which Taylor Energy (Broad Brook, CT) acquired Wilson-Norige Oil Co. and Mobile Mix Concrete (Manchester, CT).”
You guys should drive a bit more respectfully in residentials…
company driver honked, screamed and ran me off the road, notified authorities and provided the license plate.
Willie, Phil and Matt did an excellent job installing our new boiler. Very friendly and knowledgeable, answered all of our many questions. Highly recommend this business!
I had previously posted a review two years ago about my experience with this company. As of the last year, I am noticing that the receptionists are more polite on the phone. When I called in about an issue with my boiler they offered to come by the next morning to check it out. The guy that came was very nice and explained to me what the issue was. I continue to ask them not to save my cards on file so that there’s no mistakes in randomly charging me but overall I’ve been having pleasant experiences with them as of late and appreciate their promptness.
I have no idea about the quality of the business but their drivers are horrible and there seem to be several other comments here in the same vein. Driver on 84/384 was changing lanes at high speed with no sense of how large his vehicle is relative to the spacing of the cars around him. Limited use of turn signals, erratic speed, tailgating.
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1 change recorded — last scanned Oct 8, 2026.
