HVAC SERVICE DOCTORS

HVAC Service Doctors — its reviews and listings also call it Home Service Doctors — is a Dracut plumbing and HVAC contractor that says it has served the Boston Metro area and surrounding counties for over 20 years. Recent reviews describe technicians like Chris, Freddy and Calvin responding fast and explaining what they find: a January 2026 review says Freddy replaced a water heater in 30 minutes at a fair price, and an early-2026 review says a technician walked a customer through exactly what was wrong with their plumbing and why. In a 2022 Angi review, the company answered a mid-heatwave AC breakdown within minutes after a regular HVAC company had a week-long wait; a 2022 HomeAdvisor review describes a same-visit fix for a troublesome furnace. Several other accounts, spread across 2021 through 2026, describe a different kind of visit: a quick look at a broken system followed by a very large replacement quote. A 2021 Angi review says a technician gave a boiler a brief flashlight inspection and quoted $17,000 to replace it after a $139 service call; a February 2026 review describes a technician spending under five minutes on a broken heating unit before saying it needed a $10,000 replacement. Separately, a 2023 Angi review says a new HVAC install reused old, leaking refrigerant lines that kept the AC from running, and 2024 reviews describe a heat pump installed with the wrong electrical setup that failed repeatedly and eventually burned a wire, plus a missed appointment for a water heater replacement with no follow-up call. The Better Business Bureau currently gives the company a D- grade with two complaints on file. For a routine repair, the named technicians here have plenty of satisfied customers behind them; before agreeing to a major replacement, get a second opinion and put any rebate eligibility and electrical work in writing.