Inner-City Glass

Inner-City Glass has fixed glass on Hancock Street in Dorchester for decades, and its niche is compact, fast jobs — a cracked window, a shower door, a mirror — rather than sprawling remodels. David, the owner-operator, still does the work himself according to the company's own site, which lists frameless shower doors and enclosures, storm and replacement windows, stained and leaded glass repair, and mirrors as its regular work. The clearest account of what a job with them looks like comes from a homeowner in a 2022 review: David fixed a broken window in about 30 minutes, calling the process quick and easy and the glass "good as new." That kind of turnaround fits a shop the Better Business Bureau lists with an A+ letter grade, even though the business has never sought BBB accreditation. Two more recent Google reviews complicate the picture. In a late-2025 review, a caller said the shop cut the call short as soon as it heard the job was small, calling it "so weird." A mid-2025 review described the person answering the phone as rude when asked for a quote. Both are about how calls for smaller jobs get handled on the phone, not about the quality of finished work. If you need a window, shower door, or mirror fixed and get past the front door on the phone, the 2022 account suggests the glasswork itself is fast and competent — just go in ready to describe the job clearly, since the two 2025 reviews suggest a smaller job may get a cooler reception on the call.