Island Xpress Glass LLC

Island Xpress Glass is a Vineyard Haven glass shop, and the line that shows up again and again in its reviews is the same one: no need to leave the island for it. Richard, described by customers as the owner, handles everything from a cracked windshield to a shattered sunroom pane, working directly with insurance companies so customers don't have to sort out the paperwork themselves. The track record here is deep and consistent — 62 reviews from 2021 through 2026 across four platforms, and the ones quoted here are uniformly five stars. The recurring theme is speed: reviewers describe same-day or next-day appointments even when a part had to be shipped to the island, glass replaced within hours of a call, and walk-ins handled on the spot for a quick cut. In an August 2025 review, a customer who said they'd worked with Richard for close to ten years called him calm and professional, someone who "always makes sure the job is done right." Another, in 2022, described the shop going out of its way after a ferry-day glass emergency — calling around to other island garages to help work out a fix even for a job outside their usual scope. In the past six months alone, six new reviews have landed, all five-star, with no complaints among them. Beyond auto glass, the shop also does residential work — a 2025 review describes a frameless shower door installation that came out looking, in the customer's words, "absolutely stunning," start to finish. The Better Business Bureau grades the business A+ and lists it as an accredited member, and per that same listing, staff carry Auto Glass Safety Council certification and are trained as Sika AGR technicians — credentials specific to structural auto-glass bonding. There isn't much to flag before calling. The Better Business Bureau also lists a Massachusetts Division of Standards licence number, RG0100004, for the shop — that's the directory's own listing rather than something verified against the state registry directly, so it's worth confirming if the number matters for an insurance claim. Island Xpress Glass is the call for anyone on Martha's Vineyard who needs a windshield, door, or back glass replaced — especially if insurance is involved — or a home glass job like a shower enclosure. Before booking, it's worth checking current turnaround time, since island shipping for glass parts can add a day or two depending on what's needed.