Martha's Vineyard Glass

Martha's Vineyard Glass is a glass shop on Beach Road in Vineyard Haven. Its Better Business Bureau listing names Erin Metro as the owner and gives a business start date of 1993. A 2024 customer referred to it as Martha's Vineyard Glass and Screen, which fits the mix of glass and screen work it takes on. The most detailed account of the work is that 2024 review, left by someone who identified himself as a Vineyard resident of more than 35 years and the principal broker and owner of Kendrick Real Estate. He named Erin and Shane, called the service friendly, fast and expert, and said the price was very fair. Google's listing averages 4.1 stars across 15 ratings. One much worse experience appears in an earlier review. In 2022 a customer described paying a deposit for a window installation, then going two years with no work done, no refund, and no way to reach anyone by phone or text. That reviewer referred to a 'Kevin' he presumed was the owner — his own stated assumption, and the only place that name comes up; the BBB listing and the 2024 review both point to Erin. The business is not BBB accredited and BBB has not issued it a rating, which on its own counts neither for nor against it. For glass and screen repair on the Vineyard, the newest and most specific account is a good one. For a larger job that takes a deposit — a window installation especially — get the start date, the schedule and the refund terms in writing before any money changes hands.