Verified record
Jack General Services, run by Jack and his son Junior out of Oxford, MA, shows up in review after review for the same reason: taking on a big, awkward home project — a rotting deck, a shed a rodent chewed through, a sunroom build — and getting it done fast without cutting corners on the finish. Google shows 92 ratings averaging 4.8, and Angi and HomeAdvisor each show the same 4.8 average from a much larger pool of 443 ratings. The specific jobs described are substantial: a 24-year-old deck rebuilt from the ground up, a four-week porch-and-deck project finished in one, a basement turned into finished living space, an entire sunroom project the homeowners compare to working with family. Several customers have used Jack's crew repeatedly — for siding, then porch repair, then yard work; for interior renovations, then a roof repair. Its Massachusetts home improvement contractor registration is active, and the Better Business Bureau grades the company A+. The complaints that stand out aren't about small jobs — they're about a couple of larger, structural ones. An October 2025 review describes a foundation job that stretched past three months with a crew showing up only one or two days a week, leaving the homeowner with mold from an unfinished foundation and reporting two falls that required medical attention. A January 2026 review describes a wood floor redone three times without success and a drainage system under a deck that kept leaking after repeated repair attempts, attributing both to subcontracted labor. A July 2025 review describes a promised estimate that never arrived after two weeks of silence. None of that shows up in the deck, carpentry, and remodeling reviews, which run overwhelmingly positive across years — but it's worth asking directly how foundation or drainage work is staffed and supervised before signing on for that kind of job specifically. For decks, porches, carpentry, and general remodeling, the volume and specificity of praise here make Jack General a strong, well-established call in the Worcester area; for foundation or drainage work, get clear commitments on crew scheduling and who's actually doing the labor.
We had an excellent experience with Jack General Services and are very pleased with the work they completed in our basement. The project involved a wide variety of improvements, including building and painting an enclosure for our sump pump and installing a folding door, installing new fiberglass insulation, relocating a light fixture, installing new LVP flooring and drop ceiling panels, rebuilding and reconnecting the bottom three basement stairs, painting the stairs, installing and staining a new railing, and replacing two smoke detectors. Throughout the project, the crew arrived when they said they would, were polite and professional, and took great care with their work. Everything was completed beautifully, and the basement looks so much better than it did before. We especially appreciated their attention to detail and their ability to handle so many different aspects of the project. We are very happy with the finished result and would definitely recommend Jack General Services to others looking for reliable, professional, high-quality work.
For our triple decker porch repair, Jack General Services had extremely prompt, organized, and easy-to-use systems of communication, follow-up for appointments, estimates, and payment. We were very impressed with how soon they were able to get the work done, and pleased with the efficiency!
Project to refurbish both front porch and deck went as promised. Once materials were delivered the craftsmen went to work and completed job professionally. While working, the area was neatly and safely maintained. When done, the area was returned to normal as if they had never been here. Minor changes were made on the fly with no increase in material or cost. Workers were amiable and hard working. We will enjoy our deck and porch and reap our investment when we sell.
Jack General Services did an absolutely fantastic job on our deck. They were very communicative and responded promptly whenever we had questions or concerns. Highly recommend them!
I had reached out online about damage to my deck. I received a fast in person assessment of the damages and later a few days an emailed proposal for the work. I really appreciated the speed, clarity and communication throughout the process. They were able to perform the repair the same week! The work took them 1 day and I received videos of the finished deck. Payment was super easy, they provided multiple options to pay them as well as the option to do a payment plan which I appreciated. I will definitely use them again if I need anything!
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1 change recorded — last scanned Sep 19, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Jack General Services Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$23,000 – $35,000
Typical remodeling project around $29,000
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Years-long water issues finally resolved5.0
Full kitchen remodels4.3
Registry-verified licence3.5
Kitchen, mudroom and master suite remodel3.3
Shiplap ceilings3.3
Ranch roof replaced in one day3.9
