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A laundry dryer stacked on a washer in a tight closet: in a 2025 review, a customer wrote that other technicians in the area only serviced side-by-side appliances, and that Jall Appliance Repair sent two technicians who found the dryer vent disconnected and re-connected it. That 2025 customer added that Elvis diagnosed a faulty sensor on a 10-year-old LG washer, came back in the afternoon with the replacement part and fixed the machine. A recent Google customer says the company repaired both a refrigerator and a washing machine, explained what needed to be repaired, and the appliances are working properly again. In a 2022 review, a customer said Ludy arrived on time to install a dishwasher they had purchased and explained everything about it at great length. A 2022 customer wrote that an older washing machine couldn't be fixed and the fee was refunded, and that the dryer was then fixed right away. A 2024 customer said they were not charged after fixing their fridge themselves before the visit. A 2022 customer said the company did repairs of appliances in their rental apartments and was accommodating when setting up access with tenants. The company says on its website that it has been in business 16 years and serves Boston. Its BBB grade is A+. A recent Google customer writes that appointments are always canceled. A 2026 customer said a technician came out under a Frigidaire warranty for a gas leak from a new stove, and that the service person had to hold a phone up to someone in the office to translate; that 2026 customer wrote that on a later visit he said he would order the part, and almost two weeks later there was not a word. A 2024 customer said an appointment booked through the online portal was never received, and that the job would take two separate visits, one for diagnosis and one to do the work.
“Perhaps it was Jall Appliance Repair?”
Excellent service from start to finish! I had an issue with both my refrigerator and washing machine, and the company was very professional, responsive, and knowledgeable. They quickly identified the problems, explained what needed to be repaired, and completed the work efficiently. I really appreciate their honesty, professionalism, and attention to detail. The appliances are working properly again, and I’m very satisfied with the service I received. I would definitely recommend this company to anyone looking for reliable appliance repair. Thank you for the great service!
I’m very happy with the service I received. They repaired both my refrigerator and washing machine, and I couldn’t be more satisfied. They were professional, reliable, and very knowledgeable. They explained the problems clearly and made sure everything was working properly before they left. I also felt that I received excellent value for the service. The quality of the work, professionalism, and reasonable pricing made the experience even better. I would definitely recommend this company to anyone who needs reliable appliance repair. Great service from start to finish! 😊
Poorly run company. Appointments are always canceled.
don't hire this company. came out on 12/8 under frigidaire warranty, service person couldn't speak english - had to hold a phone up to someone in the office to translate. told me the gas leak from my new stove was a faulty burner - needed upgrading. didnt hear anything until recently when i called frigidaire once again to fix my brand new stove problem. sent these guys out again. guy came late friday feb 13th, identified the same problem said he would order the part and replace the next week. we're almost done with 2 weeks since he was here and not a word. buyer beware. i will call firgidaire tomorrow and ask for a new company to come out and start this all over again. ridiculous. noone cares about the customer anymore. we're just another service ticket.
We needed to service a laundry dryer that was stacked on top of a washer, in a tight closet. We called several appliance technicians in the area but they said they only service appliances that are side by side :-/ We called Jall and made an appt (had to wait several days). They sent two technicians, they found that the dryer vent was disconnected, so they re-connected it, which is not something we could have done ourselves. The service was professional and the price was fair. May 2025 update: we also called Jall to repair a 10 yr old LG washer. Elvis diagnosed the problem quickly (faulty sensor), came back in the afternoon with the replacement part, and fixed the machine. He is professional, experienced, equipped and capable; Recommended !
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1 change recorded — last scanned Oct 9, 2026.
Midnight and weekend help5.0
Rapid response5.0
Bathroom renovations4.8
