Jamie Oil Inc.

Jamie Oil is a big, long-running Ashland home-services shop that grew out of a 1989 heating-oil business — Tom Carey has been its president and owner since 1997 — and now covers oil, propane, HVAC, boilers, and plumbing under one roof; some customers describe it as the successor to Morrissette Oil, the name they'd used it under since 2003. Its Massachusetts HVAC license is active, and it carries a BBB A+ grade as an accredited member. What stands out across 579 reviews since 2021 is how many of those relationships run for decades: one Sudbury customer has used the company since buying their house in 1996, another since 2003 back when it was still Morrissette Oil. Paul Morrissette, the most-mentioned technician, appears by name across a large share of the five-star reviews, credited for showing up on time and explaining what he found. He's not the only one — Afrim, Teddy, Trevor, Chris, Cole, and Shawn turn up constantly with the same pattern of praise, including same-day fixes for no-heat emergencies. Google puts the aggregate at 4.8 stars from 644 ratings, and the last six months alone brought 67 reviews with only 3 negative. The complaints that do surface cluster in two places, and neither is about the technical work itself. Two reviews from March 2026, about two weeks apart, described rude treatment on the phone — both from people trying to become new customers rather than service an existing account, with one saying they were cut off mid-sentence and told the company only deals with existing customers. A May 2026 review reported a company van driving erratically through Andover. There's also an older, 2023 account describing rattling pipes after a new boiler install and an unannounced charge for the warranty visit that diagnosed it, and a 2025 review complaining that a $450 annual service contract still got billed for a $20 part. For an existing customer needing routine heating, oil, or plumbing service, the record is about as deep and consistent as they come. Anyone calling in cold as a new customer might want to push past a rocky first phone call — once someone's in the system, the technical work draws almost uniform praise.