Verified record
Pro Comfort Control is a MetroWest heating, cooling and plumbing company whose Google listing carries 4.9 stars from 470 ratings. Its site describes it as family-owned, based in Framingham, and serving the area for over 20 years. Ryan McKernan's Massachusetts HVAC licence is active on the state registry. The BBB gives licence number 34122. Much of the recent work is heat pumps and ductless mini-splits. A July 2026 customer described two heat pumps replacing an oil burner, oil tank, two air handlers and old AC compressors over a multi-day job, with the crew cleaning up at the end of each day. An August 2026 customer credited Pat McKernan's crew with finishing an AC and heat pump install in one day and explaining the system patiently to them afterward. Several customers say the office helped them through Mass Save rebates and loan paperwork. The people behind the jobs: Nicole and Amanda in the office, Josh on quotes, and Pat, Alex, Thad and Cooper on installs. In a September 2026 review, a customer who called about a broken air conditioner said the technicians spotted a water heater in dangerous condition and told him to replace it first, before Ryan came back to go over AC and heat-pump options. In a February 2026 review, Mike arrived within an hour of a furnace failing and fixed a problem the previous company had not found in three winters. An April 2026 two-star reviewer said they asked clearly for an attic-mounted, concealed ducted mini-split and the quote kept coming back with wall units. An August 2026 Reddit poster called the owner "a bit of an ass," said it was very difficult to get him to fix an issue the company caused, and would not use it again, while noting it is one of the only companies out there doing Mitsubishi.
“i used pro comfort control. they seem to do everyone’s around here. Honestly, i wouldn’t use them again as the owner is a bit of an ass and was very difficult to get him to fix an issue that they caused. That being said, they’re one of the only companies out here doing mitsubishi so ym”
“Pro Comfort Control”
“Ryan McKernan owns Pro Comfort Control, a plumbing, heating and cooling company servicing homes and light commercial buildings.”
“Our latest Business Profile highlights Pro Comfort Control, an experienced company that focuses on designing and installing heating and cooling systems, with a specialization in heat pumps.”
“Ryan and his crew presented excellent options and provided professional installation. At the end of the installation we felt like nothing happened, but was much cozier. Highly recommend!”
“on Town News ... Helping Their Communities, One Heating System At A Time Hiring all techs, all trades! FLEXIBLE SCHEDULE TECH SUPPORT MODERN TRUCKS EXPERIENCE & GROWTH Extensive Benefit Package including health and 401k plans PLUMBING • HEATING • A/C • ELECTRIC • REMODELING By Susan Manning Staff Writer Ryan and Alexandra McKernan noticed a disconnect between those who needed heating help and those who qualified for it. The husband and wife duo co-own Pro Comfort Control, an HVAC company based in Ashland that serves all of MetroWest. “We were”
“The husband and wife duo co-own Pro Comfort Control, an HVAC company based in Ashland that serves all of Me troWest.”
Great job by Pro Comfort from analysis, inspection, installation and more importantly making it an easy stress free process. The new water heater looks great, thanks! Mike Santiago and Owen was great to work with.
I cannot say enough good things about Ryan and his team at Pro Comfort Control\. Everyone—including the office staff—was professional, responsive, and helpful\. They promptly returned my calls, explained how to proceed, and answered all of my questions\. I initially contacted the company because my air\-conditioning system was not working\. When the technicians entered my utility room, they noticed that my water heater was in dangerous condition and needed to be replaced immediately\. They explained that it should be my first priority because a failure could release 40 gallons of water into my finished basement\. I greatly appreciate their attentiveness and honesty in alerting me to the problem\. I was able to have the water heater replaced by a plumber before moving forward with the air\-conditioning work\. Ryan then returned, toured our home, reviewed the system’s specifications, and discussed our options, including replacing the air conditioner or installing a heat\-pump system\. After carefully considering his advice, my wife and I decided to replace the air\-conditioning system\. The installation team arrived on time and was polite, professional, and efficient\. They completed the work within a remarkably short period of time\. I highly recommend Ryan and the entire Pro Comfort Control team to anyone needing heating or air\-conditioning services\. Jim Boyle
Great experience with Pro Choice! The technician was very knowledgeable, professional, and took the time to show me the issues and explain everything in detail. I really appreciated how thorough he was and never felt rushed. I would for sure use Pro Choice again and definitely recommend them!
I reached out to Amanda with a few concerns about my Mitsubishi ductless mini-split system, and she was incredibly helpful. She scheduled Mike to come out the very next day. He did a thorough job cleaning my bedroom wall unit, and they are even upgrading my old Wi-Fi adapters to the new models so my system works seamlessly with the latest comfort app. It’s clear this team takes pride in what they do—they actually listen (thank you Nicole) and go the extra mile to solve problems that other companies might write off as too difficult. You are in great hands with this business.
I cannot recommend Pro Comfort cleaning service enough! The split AC units weren't cooling as fast as they used to. The technician Dwane arrived right on time, explained the deep-cleaning process, and took great care to protect the floors and walls while washing the indoor heads and blower wheels. The amount of hidden buildup they flushed out was unbelievable—it looked brand new when they finished. Now, the airflow is twice as strong, and the units are running super.
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1 change recorded — last scanned Sep 8, 2026.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Pro Comfort Control. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Languages
Languages
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
Central A/C replacement with a humidifier added3.0
77 years in business3.8
12 years in business3.3