Jarvis HVAC

Jarvis was able to source a draft inducer fan for my furnace and install it on a cold Saturday. He was professional and communication was great. Will be working with him again in the future for our HVAC needs.

I recently had Jarvis HVAC come out for a repair and there were issues with our clients condo heating system with a loose switch that was affecting its performance. Jarvis took the time to secure and attach the switch, ensuring it was safely and correctly installed. He also extended the fixtures to make sure everything was stable and functioning as it should. It was clear he paid attention to detail and didn’t cut any corners. He was professional, efficient, and explained the work in a way that was easy to understand. I highly recommend because they are knowledgeable, thorough, and committed to doing the job right.

Was prompt, took time to diagnose, work with HVAC company customer support. Got the spares needed and completed the repair in brutally cold conditions on the roof of building. Higher than expected cost but I appreciate the response time and willingness to complete repair same day.

My tankless water heater broke around 10 days back and I got Jarvis’s contact through a friend. He came and after talking to the company, made me feel that he got me a free machine replaced, though it’s under warranty. Later the unit was replaced by him. He charged me $3200 in labor. You will not believe that there are others in my community having similar problem with water heater and one of my neighbor was telling me that he had to pay $250 to change the heat exchanger, which was the same issue with my machine. I feel robbed by Jarvis. I will not refer him to anyone, not because of his ability, rather his taking advantage of the situation and charging me outrageous amount of $3200, which I feel now should not be more than a $500. Based on the response from Jarvis, I want to clarify that though he had to move a small freezer and an office chair, doesn’t qualifies for such a high charge. Also, delivery of old equipment and picking the new one from the supplier was never mentioned to the extra charge. Further, want to set the facts facts here that I was never given an estimate of the work, let alone the amount. If I have to amount for the total amount took to finish this job would be max 6-7 hrs over 2 days for one to one replacement of the heater.

Jarvis did a fantastic job fixing our A/C and HVAC system. He was responsive, communicative, and even came by on a last-minute call. He arrived promptly and got everything up and running quickly. Most importantly, he was honest throughout the process, which we really valued. Great service all around—highly recommend!