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JEO Masonry & Tile has been rebuilding stairs, walkways, and patios around Malden and Boston's North Shore since founder Joao (John), who says he trained as a mason in Italy, started the company; JEO puts its own tenure at 32 years, while its Better Business Bureau profile separately lists 19 years in business. Its Massachusetts home improvement contractor registration is active under the company's name, and Angi and HomeAdvisor both list that same license running through March 2027. The reviews back it up. Angi and HomeAdvisor each show a 5.0 average across 25 reviews — the same review set mirrored on both sites — Google adds a 4.7 from 6 ratings, and the company carries an A+ BBB grade. The written history runs back to 2010 and keeps circling the same points: in a 2022 review, a homeowner says they collected six competing quotes before hiring JEO for a front-stairs repair and were pleased with both the workmanship and how they were treated as a client; that same year, another customer describes John untangling a driveway and backyard a previous contractor had wrecked, tying a new retaining wall into the old one and checking in daily. Older accounts describe a 2020 concrete platform poured for a swim spa on schedule and on budget, a 2016 estimate that came in at the low end and finished ahead of time, and a 2010 bluestone patio a customer says was hand-matched to the house's brick tones. There isn't much to flag. No complaints are listed on its BBB profile, and every quoted review is positive to strongly positive — even the lowest mark, a 4.5-star review from 2018, still calls the work good and says the homeowner would hire the company again. What is worth noting: most of that history predates the last few years, with only three of the eleven reviews on file dated 2020 or later. For masonry and tile work around Malden and the North Shore — stairs, patios, retaining walls, foundation and chimney repair — the paper trail is long and consistently positive; given how much of it is older, confirming current crew and lead times directly is a reasonable step before booking.
Quick work, simple solution, clean area when done
I got 6 quotes from other masons before deciding to hire JEO Masonry to repair our front stairs. We are very pleased with how we were treated as clients and with the quality of the workmanship. The team was hardworking, efficient, polite and very pleasant. They did a great job on the stairs, cleaned up, came back to wash them the day after and were competitive in their price. I would definitely call JEO again if we need anything else done. Highly recommend!
John came out to look at a project that had been started by someone else but took way to long and more had been done then I wanted. This was a "so called friend" that was supposed to just lengthen my driveway by one car length but ended up tearing up my driveway and backyard and not doing the job I wanted. John was very attentive to my needs and gave me a price to close all of it up except the carpentry part and he could do it all in 2 weeks. His price was extremely reasonable considering the mess I was left with and he started right away. In less than 2 weeks he completed the project and tied my new wall in with the old one perfectly. He even fixed up some of my old wall that had been damaged by the first guy. He communicated with me every day his progress and what he was going to do next which I never got from this "so called friend'. I would use again and highly recommend JEO Masonry for any masonry projects in the future.
John and Paulo did a fantastic job installing a concrete platform for our swim spa. Jon was very attentive in seeking our input and did not hesitate to offer his thoughts. They were very professional, left the yard cleaner than when they started the project and kept to the agreed upon schedule and price. We're thrilled with our decision to hire JEO and would do so should a need arise.
JEO did a great job with our walkway and new driveway, we were very pleased with their work and would definitely hire them again
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2 changes recorded — last scanned Sep 6, 2026.
Clean masonry work3.6
Plaster wall repair4.2