Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Jimmy Pipes Plumbing. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$290 – $710
Typical plumbing job around $500
In a July 2026 review, a customer described a backed-up washing-machine drain that needed prompt service. They described a same-day appointment, arrival on time, an efficient repair and pricing without hidden fees. Other recent customers described a main-valve repair on an old pipe, a new toilet installation and a bathroom leak resolved that day. The company advertises 24/7 emergency service and names Worcester, Grafton, Sutton and Ashland among its service areas. Its Massachusetts plumbing licence is active, with Jimmy Pipes Plumbing INC named as the registry holder. The website lists water-heater repair and replacement, boiler and furnace work, pipe installation, fixtures and drain cleaning. Google gives the business five stars from 453 ratings, and BBB gives it an A grade. Customers sometimes name the people who helped them. A July 2026 reviewer said Tyler and James answered their questions during a couple of projects. A May customer credited Mark with explaining and repairing a bathroom pipe leak. In an August review, an office owner in Webster described an emergency toilet clog: the crew removed the toilet and cleared a sewer line extending 100 feet to a parking-lot manhole, leaving the bathroom clean. A September 2025 reviewer described a garbage-disposal installation, with costs and labour explained beforehand and Mark carrying out the work. A detailed August 2026 complaint concerned follow-up after a faucet and drain-assembly replacement. The customer said James offered a Monday appointment, then told them Tyler would come instead. According to the customer, Tyler proposed replacing the under-sink unit for about $500 or charging at least $250 to touch it. The customer disputed those proposals and said they had already paid Jimmy Pipes $594. They also alleged that owner Jimmy was rude and that Tyler and James accused them of hiring former worker Kyle after hours. The customer denied that accusation and said their landscaper ultimately fixed the connection. These are the customer’s allegations. A separate July 2026 reviewer praised Mark’s work but said the $650 bill was a surprise. Other customers described different pricing experiences: the washing-machine-drain customer reported no hidden fees, while a July 2026 reviewer said a quote was reasonable and work began the same day.
very nice and polite guys!
Quick, courteous, knowledgeable and very neat.would definitely recommend for all plumbing needs and more.
Super fast response time. emailed at 8 and had a response at 830 and they came fixed the issue by 1pm . Definitely would recommend and use them again.
This company puts up a big front. When you first hire them you believe that they are honest. I hired them to replace my faucet ( which I paid for ), and replace the drain assembly . So when the top part came apart under the sink I immediately called Jimmy Pipe's and left a voice message since it was this past Sunday Aug 9th 2026. I immediately received a text message from James. I explained to him the situation with pictures and he replied to me this happens on occasions , he then told me that he could come out on Monday, August 10 of 2026 at 8 AM so now it’s around 8:30 and no one showed up so I texted James back and he replied back. Oh, I’m not coming it’s Tyler. Tyler showed up at my home and immediately looked under my sink and said that that the whole unit underneath needs to be replaced around $500 and I replied back absolutely not. I told him all you have to do is push the black hose up into the white hose. His reply back was” well, if I touch it, it’s gonna cost at least $250” my reply back was absolutely not. This kid that Jimmy pipes hired tried to tell me that I never paid for anything underneath my sink . I had to call my bank at Rockland Trust to prove that I did pay $594 to Jimmy Pipes, but he did not care , nor the owner Jimmy. I finally did contact Jimmy the owner who was extremely rude to me while his other partner the young kid Tyler and yes even James kept messaging me that I hired the prior worker named Kyle after hours …. This is such a fall accusation and it’s disgusting that this business is still existing. I hope people truly think about hiring this company. Yes, they may seem nice to you. Yes, they will take your money, but don’t trust them when something goes wrong. They are corrupt all the way and I have all my messages saved. I have all the disturbing messages from them falsely accusing me of lies..how dare they. Am I mad? Absolutely. The positive outcome was my Landscaper came over and I explained to him what I just went through and he asked if he could come into my house and look under my sink and guess what he fixed it and not even two minutes not even a minute actually. Please people be aware of this company
The plumbers that came to my house were extremely friendly and punctual. They fixed my main valve quickly even though it was a tricky old pipe. So grateful for these guys!
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2 changes recorded — last scanned Sep 30, 2026.
Transparent diagnostics5.0
Quoted price holds5.0
Midnight and weekend help5.0
Broad plumbing and HVAC range5.0
Rapid response5.0
Repeat, years-long customers5.0
Fast leak response3.6
State-verified plumbing licenseNot yet rated
