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John DeVito Gas Fireplace Repair describes itself on its website as a fireplace repair and maintenance company located in Methuen, Massachusetts, serving Essex, Middlesex and Suffolk counties; its service-area list also names Nashua, Manchester and Salem. On Google it holds a 4.9-star rating from 30 ratings. A recent customer said John replaced an aging fireplace, gave guidance on what to choose and finished in the time frame proposed. A recent customer's propane fireplace had not worked right in years; John walked the customer through what could be done, and it is up and running. A recent customer said the control element on a propane stove was replaced and the stove fixed the same day, even though the failed valve was a discontinued part. A recent customer said Alex cleaned a gas fireplace thoroughly, checked the gas line and installed a new remote with a thermostat setting. A recent customer said the company stood behind its warranty even though it was a few months past the date. A 2026 customer said the team corrected a new fireplace system someone else had installed improperly, installing a new system, cleaning up the gas lines and leaving the area spotless. A 2026 customer with three gas fireplaces in a new home said all the repairs were completed in less than two hours. A 2026 customer said the company could not find the problem, did not charge, and came back with the name of a company that might be able to find it. A 2025 customer paid a little less than $600 to get a fireplace working, then found soot on the glass and sides when winter came. That 2025 customer said Mr. DeVito replied that he no longer serviced the area, and that his associate later visited, broke the fake wooden logs and left without fixing anything.
Amazing service and professionalism, highly recommend. He was recommended to me by a trusted builder and am happy to share that experience.
They came to service my Astria direct vent unit today and the service was top notch. Alex was friendly, knowledgeable and got the job done quickly and cleanly. I would without hesitation suggest calling them if your gas fireplace needs a tune up or repairs.
John replaced our aging fireplace and we are very pleased with the results. He gave us guidance on what to choose and everything was done in the time frame proposed. He was always prompt to respond to any voice mails or texts.
Awesome experience very happy we called John. Our propane fireplace hasn't worked right in years . Everyone told us rip it out and start over with a new one . Called John he walked us through what we could do and we did that . We're up and running and very happy .
I rarely write reviews but I feel compelled to write this one. I highly recommend John Devito fireplace repair. Alex was very professional and knowledgeable. Most importantly they stood behind their warranty 100% even though it was a few months past the date. If you need fireplace service these are the guys for you.
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1 change recorded — last scanned Oct 18, 2026.
Chimney rebuilds, liners and fireplace builds5.0
Honest assessments5.0