Laughlin Contracting Inc

Laughlin Contracting (also doing business as Laughlin Homes) is a Beverly roofing and home-improvement outfit that's been in business 46 years, according to its A+-rated BBB profile — Bob Laughlin runs day-to-day work, with family member Tom Laughlin also named in older reviews. The company's reviews describe a wide range of exterior work beyond roofing: gutters, chimney repair, siding, decks, and painting, usually credited to Bob personally staying in touch through the job. In a 2023 review, a homeowner with a nearly 200-year-old house described a full roof and gutter replacement plus chimney repairs, calling the crew — led by Tom Laughlin, with Sean and Dave doing the work — thorough and communicative throughout. A March 2026 review, the most recent on file, described ice-dam damage repair alongside roofing and painting work, with Bob keeping the customer 'in the loop.' Several reviews describe repeat customers who've used the company for multiple projects over the years — roofing, decks, siding, painting — without complaint. That said, a 2025 review is a real outlier: it describes three big jobs (gutters and two roofs) where one roof was left a quarter finished, a second leaked after the deck was replaced, gutters were installed angled wrong, and the customer felt the crew used the cheapest available labor for an $8,000 job. Both experiences are on the record, and it's worth asking directly which crew would be assigned to your job and getting a clear scope and timeline in writing before work starts, especially on a multi-job project.