John's Oil & Propane

John's Oil & Propane is a Lynn oil-and-heating company where the review pattern is dominated by one thing: tenure. Customers writing in with 20, 30, even 47 years on file describe the same things — on-time deliveries, technicians who show up earlier than expected, and a phone staff people call "beyond helpful." The volume of positive detail is hard to overstate: furnace tune-ups that turned up problems before they became emergencies, a new heating unit installed in days, an oil tank swapped without a drop spilled, and repeated same-day rescues when a customer ran dry mid-winter. Several reviewers name staff directly — a technician named Jay Walsh replaced a furnace in two days, Steve fixed a burner and left a customer "very happy with his work," and Patrick is credited with making sure regulars have oil on the coldest days. The record isn't spotless. In a 2022 review, one customer alleged the owner was rude and racist and charged for a job that was never completed; another 2022 review describes oil delivered and a tank primed without being asked, followed by a surprise $100 charge that left the household without heat. In February 2026, several long-time customers wrote about a new 150-gallon minimum purchase requirement that squeezes anyone paying for oil a little at a time rather than by the tank. Two reviews — one from 2024, one from March 2026 — also describe a delivery driver speeding through residential streets. None of that erases 133 reviews' worth of a business people keep coming back to for decades, but it's worth asking directly about the new minimum-purchase policy and getting pricing in writing before signing on, especially on a tight budget.