John's Oil & Propane

John's Oil is a Lynn, Massachusetts fuel-delivery company that says it's been serving the North Shore since 1974 — heating oil and diesel delivery, tank-monitoring technology for automatic refills, furnace installation and repair, and an in-house plumbing crew, by its own account. On Google it carries 4.6 stars across 315 ratings, the kind of volume that usually points to a long, well-worn track record, backed by 133 reviews across three sources going back to 2021. That history runs deep: customers describe sticking with the company for 10, 15, even 40-plus years for annual burner tune-ups and steady oil deliveries. But the last six months read differently — five of the seven most recent Google reviews are negative, a real break from that longer pattern. One recent switcher praised a thorough furnace tune-up after leaving a previous oil company that had been sold to a larger outfit, and a 20-year customer said John's still came through with a fill right before a winter storm. Set against that, several long-time customers — one with 15 years, another over 10 — say a new 150-gallon minimum delivery requirement is squeezing people who can't order that much at once; one wrote that a recent injury and tighter finances left them choosing between heat and switching providers. A separate recent review reported a company driver speeding well over the limit through a residential school zone, and another simply called the staff rude without elaborating. Worth asking about directly: the current delivery minimum and whether there's any flexibility for smaller orders or using existing account credit, since that's the specific friction point showing up in reviews right now. For an established customer who orders in volume, the decades of dependable furnace and delivery work still hold up. Anyone signing up new should confirm the minimum order size and payment terms before committing.