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Highlights
- Refrigerator repair — a recent customer says Kevin fixed their refrigerator
- A Sunday visit — a 2026 customer said Kevin came out on a Sunday
- An evening repair — a 2025 customer said Kevin fixed the fridge at 7pm
L & W Appliance Sales does appliance repair. Its website lists a service area that includes Springfield, Chicopee, Ludlow, Agawam, Holyoke and Northampton, and the company advertises 24/7 emergency service. A recent customer says Kevin fixed their refrigerator. A 2026 customer said Kevin came out on a Sunday and got their dryer up and running. A 2026 customer said Kevin found the issue, explained it clearly and got their refrigerator working again. A 2026 customer said Kevin met them later in the evening, had the part and gave tips on how to install it. A 2025 customer said Kevin came out the same Saturday they called about their fridge, diagnosed the problem and ordered the part it needed. That 2025 customer said the part was not delivered until late Tuesday and Kevin still came to fix the fridge at 7pm.
Read the comments
Most recent comments
- 5.0Apr 13, 2026
I would recommend Kevin without hesitation to anyone in need of appliance repair! He is prompt, efficient, hardworking, and detail oriented. He fixed my refrigerator perfectly and it feels good as new! Uncommonly good service. I couldn’t ask for any better! Also, very personable!
— Laura CorbinView on Google Reviews ↗ - 5.0Mar 23, 2026
I can’t say enough good things about Kevin from L&W Appliance Sales and Service. He went above and beyond to help my family when we really needed it. Our dryer broke down, and as a pregnant mom of two busy boys with endless laundry, it felt overwhelming. Kevin came out on a Sunday, which alone was incredibly appreciated, and got our dryer up and running quickly. Because of his kindness and dedication, I didn’t have to miss work or fall behind at home. It’s rare to find someone so reliable, responsive, and genuinely caring about their customers. Kevin truly made a stressful situation so much easier, and I’m beyond grateful for his help. Highly recommend!
— Sarah HoweView on Google Reviews ↗ - 5.0Jan 27, 2026
If you need appliance repair, call Kevin! I was impressed by how quickly he responded to my inquiry. He arrived promptly, was very professional, and quickly found the issue. He explained the problem clearly and got my refrigerator working again in no time. Fast, honest service and great communication. Will definitely use him again."
— Cory TView on Google Reviews ↗ - 5.0Jan 15, 2026
First time ever using this company. Kevin is one of few if anyone left thats willing to help out even on a Sunday and when your in a jam. Responsive and met a later in the evening since I had plans and just a solid guy. Had my part and also gave me tips for how to install and anything that could happen. Part was rite and will recommend to all of my friends and family..Thank you Kevin
— Matt KrupaView on Google Reviews ↗ - 5.0Nov 5, 2025
I called Kevin on a Saturday morning because our fridge was not working. He came out to our house later that day, diagnosed the problem, and ordered the part the fridge needed. The part wasn’t delivered until late Tuesday, but he still came to fix the fridge at 7pm. He was helpful and knowledgeable. We won’t hesitate to call him again and will recommend him to family & friends!
— Vicki AlixView on Google Reviews ↗
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