Verified record
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Laureyns United. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Laureyns United is a Pittsfield heating and cooling company, and a 2025 customer who had a heat pump/AC system installed wrote that it was "whisper quiet", with the house at 68 inside on a 90-degree day. That 2025 customer said the workers did a neat job and explained the system, its maintenance and how it functions. The company describes itself on the BBB as serving residential and commercial properties from Pittsfield and Dalton, and its website claims 24 years in business. Its Massachusetts hvac license, number 1750-SM-M1, is active on the state registry in Richard Laureyns's name. Its BBB page shows an A+ grade and accreditation. An iberkshires.com article from 2026 says the manager, Hearthway, Inc., engaged Laureyns United of Pittsfield to work at the site. A 2025 customer wrote that a pipe blew out in their heating loop and the company was there within an hour and fixed it. A 2025 customer with a failed burner pump on an end-of-day call wrote that Dawn made sure they would not be left hanging and that the tech had the pump available. A 2023 customer said they called around 12pm about a furnace condensate pump, got a call back within 10 minutes and was told a technician would be out within 15 minutes. A 2026 customer of 17 years gave one star. That customer wrote that the company did good work years ago but had made mistakes three times in the last five years, two heating issues and one AC issue, and charged to fix them. When that customer's furnace stopped working in the winter, the company told them, by their account, that they weren't a customer and weren't taking new customers. The same 2026 review called the company "Completely unreliable" and its technicians "very inexperienced."
“the manager, Hearthway, Inc., has engaged Laureyns United of Pittsfield to work at the site”
This company did good work years ago, but in the last 5 years they have screwed up 3 different times. 2 heating issues and 1 AC issue. They actually charged me to fix there mistakes. After being a customer for 17 yrs in an emergency situation, they told me I wasn't a customer and they weren't taking new customers. My furnace stopped working in the winter. Completely unreliable, very inexperienced technicians.
I just had a heat pump/ac system installed. My wife & I are extremely happy with this system. Very efficient & it's whisper quiet. Simple to use. Outside temp today is 90. Temp inside my house is 68. Very comfortable. The workers are great people that work really hard, do a nice neat job. They explained in detail the system, maintenance & how it functions. I highly recommend this company.
To the rescue twice in 4 days. End of day call. Pump was shot on the burner, going into the evening with the looming fear of no heat and possibility of pipes bursting (again). Dawn went out of her way to make sure I would not be left hanging. Tech arrived, thorough and professional. Had the pump available and saved the day. Great people that care and do the job right!
Had a pipe blow out in my heating loop. They were here within an hour! Not only fixed it, but addressed every issue that arose. Beyond impressed at their level of caring and professionalism. Top notch all the way.
We had an issue with furnace’s condensate pump and called around 12pm. A very helpful man answered the phone and told me he would call me back shortly. Within 10 minutes, he called back and said a technician would be out to see us within 15 minutes. This is by far the best service we’ve encountered from any local business. We’re happy to be regular customers for annual service and are so lucky this was handled so quickly! Thank you!
Specializes in
Also offers
Service area
Languages
2 changes recorded — last scanned Sep 29, 2026.